"The rooms were lovely and the staff couldn’t have been better. The breakfast was a nice mix of local & western food and the laundry same day collection and reasonable priced"
"Breakfast was small due to hotel size but really delicious, desk staff were so helpful, aircon works well, free bikes to rent a bonus.
Obviously the highlight is the scenic location of the hotel, a little far from the main centre, not an issue though as grabs are easy to get here. So peaceful and idyllic, would stay again."
"The property was central with good facilities including a swimming pool. The breakfast was good & the staff great, especially Michael who helped us a couple of times. Only complaint was poor wi-fi which did was slow & did not cover the entire room. The TV also didn’t work properly"
"Location is central in Tam Cốc area. The breakfast is good and basic. The room is clean but the bed isn’t comfortable at all. Staff is rude particularly the manager at the front desk. The pool is not clean.
I arrived to the hotel at Noon for check out; was soaking sweat from my bike ride to try to make the time. The manager greeted me by saying please try to check out in 15 mins since its Noon already. Additionally, she inquired about my travel plans for the morning by telling me that check out time is at Noon.
I expect more hospitality from this hotel.
I could use a restroom at a random cafe for only $30k, and they would be very nice and understanding by allowing me to use the restroom and brought out a fan for me. However, there is a lack of understanding and hospitality from this front desk manager. She wouldn’t care that I looked soaking sweat and made it back my noon.
I wouldn’t come back and recommend anyone to come back. The staff needs to be trained properly."
"Beautiful and peacefull retreat, the staff was on pointe, the food was excellente the view of the mountain was incredible, the room we add was one of a kind i give it a 10/10 would definitly go back"
"I can’t say enough good things about this place! Clean, comfortable cozy and convenient, this place felt like home away from home and the staff were kind and friendly and more than accommodating. Spacious, soft beds, large space, clean bathroom, quiet relaxing atmosphere. We loved staying here and would not hesitate to stay here again! "