Grand Hotel Haikou (Managed by Accor)

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Luxury
4.5 star property
9.0

Wonderful

Luxury family-friendly hotel near Holiday Beach

Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to hydrotherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is 1.944.809 ₫
2.267.647 ₫ total
includes taxes & fees
4 May - 5 May

Room options

Available filters for rooms
Showing 11 of 11 rooms

Deluxe Room, 1 King Bed, Oceanfront

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Junior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

  • Garden view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 2 Single Beds

  • Garden view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Room, 2 Single Beds, Ocean View

  • Ocean view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Suite, 1 King Bed, Ocean View

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Suite, 1 King Bed

  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 2 Single Beds, Ocean View

  • Sea view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi
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About the area

Located on the boardwalk, Grand Hotel Haikou (Managed by Accor) is in Xiuying neighbourhood and is connected to a shopping centre. Hainan West Coast Golf Course and Meishi Mayflower International Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Holiday Beach and Huoshankou National Geopark. Travelling with kids? Don't miss Haikou Arcade Street. Take the opportunity to explore the area for water adventures such as windsurfing and other activities like golfing. Visit our Haikou travel guide
Map
256 Binhai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • 525145204
    Holiday Beach
    4 min drive - 4.0 km
  • Hainan International Convention and Exhibition Center
    14 min walk - 1.2 km
  • Hainan West Coast Golf Course
    6 min drive - 6.5 km
  • Meishi Mayflower International Golf Club
    8 min drive - 8.3 km
  • Haikou Arcade Street
    18 min drive - 20.8 km

Getting around

  • Haikou (HAK-Meilan Intl.)
    44 min drive

Restaurants

  • Crystal Jade
    5 min drive
  • ćšćŁ«ćżŒćšç‰©é€š
    4 min drive
  • ć“Čćčłéł—æ»Ą
    4 min drive
  • Fusion
    3 min drive
  • Island Seafood Restaurant æ”·ćČ›æ”·éČœèˆ«
    4 min drive

About this property

Grand Hotel Haikou (Managed by Accor)

Luxury family-friendly hotel near Holiday Beach
Located close to Hainan West Coast Golf Course, Grand Hotel Haikou (Managed by Accor) provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to hydrotherapy at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), hot springs on-site and an outdoor tennis court
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
Room features
All 320 rooms boast comforts, such as furnished balconies and pillow menus, as well as perks, such as air conditioning and bathrobes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in China Green Hotel – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 150 to 150 for adults and CNY 90 to 150 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 撖敡1907
  • 悊雅蜩

Things to do

  • 2 outdoor hot springs
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 6,611 meeting rooms
  • Conference centre (26,146 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 2 outdoor hot springs
  • Hot springs open from 9:00 AM - 10:00 PM
  • Hot springs water temperature - 36 ÂșC
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 May to 6 June:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 90 to 150 for children
  • Airport shuttle fee: CNY 500 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Hot springs access available from 9:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Haikou Shangri-La
Shangri-La Haikou
Shangri-La Hotel Haikou
Shangri La Hotel Haikou
Shangri-La Hotel Haikou Hainan, China
Shangri La Haikou
Shangri La Hotel Haikou
Haikou Managed By Accor Haikou
Grand Hotel Haikou (Managed by Accor) Hotel
Grand Hotel Haikou (Managed by Accor) Haikou
Grand Hotel Haikou (soon to be Fairmont Haikou)
Grand Hotel Haikou (Managed by Accor) Hotel Haikou

Frequently asked questions

Does Grand Hotel Haikou (Managed by Accor) have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 9:00 AM to 10:00 PM. One of the swimming pools is closed seasonally each year from May 6 until June 6.

How much does it cost to stay at Grand Hotel Haikou (Managed by Accor)?

As of 1 May 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Haikou (Managed by Accor) on 4 May 2026 start from 1.944.809 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Haikou (Managed by Accor) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hotel Haikou (Managed by Accor)?

Self-parking is free at this property.

What time is check-in at Grand Hotel Haikou (Managed by Accor)?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Grand Hotel Haikou (Managed by Accor)?

Checkout is at noon.

Does Grand Hotel Haikou (Managed by Accor) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 500 per vehicle applies.

Where is Grand Hotel Haikou (Managed by Accor) located?

This family-friendly Haikou hotel is located on the boardwalk, 2 mi (3.2 km) from Holiday Beach, and within 6 mi (10 km) of Hainan West Coast Golf Course and Meishi Mayflower International Golf Club. Haikou Arcade Street and Huoshankou National Geopark are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Hotel Haikou (Managed by Accor) Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 64 reviews
Rating 8 - Good. 22 out of 64 reviews
Rating 6 - Okay. 6 out of 64 reviews
Rating 4 - Poor. 1 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

Reviews

Verified

10/10 Excellent

Jeng Wave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel very nice and service very good
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card.
A view from my room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Zhengjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

æ ‡ć‡†çš„è€æŽŸæ˜Ÿçș§é…’ćș—

æ•Žäœ“æ„èŻŽèż˜æ˜ŻćŸˆäžé”™çš„
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

eizo

Disliked: Property conditions & facilities

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è™œç„¶æ˜Żäș”星çș§é…’ćș—ïŒŒäœ†æ˜Żèż™èŸčé€ćŽ…çš„ç»ç†ïŒˆç©żé»‘è‰ČäžŠèĄŁć’Œé»‘è‰ČçŸ­èŁ™çš„ïŒ‰æœćŠĄæ€ćșŠè¶…çș§äžć„œïŒŒèż™æŹĄçš„䜓éȘŒæ„Ÿè¶…çș§äžèˆ’æœă€‚
甔视æœșćŸˆè€ćŸˆć°
Stayed 1 night in Jan 2022
Verified

8/10 Good

eizo

Liked: Cleanliness, staff & service

èš­ć‚™ăŒć€ă„

èš­ć‚™ăŻăšăŠă‚‚ć€ă„ă€‚ăƒ†ăƒŹăƒ“ăŻăšăŠă‚‚ć°ă•ăć€ă„ă‚żă‚€ăƒ—ă€‚ć‘šèŸșぼ環汃もæ‚Șく食äș‹ă«èĄŒăăźă‚‚ć€§ć€‰ć›°ă‚‹ć Žæ‰€ă€‚æž…æŽƒäż‚ăźçŽ‹ć°äžœă•ă‚“ăŻă™ă”ăäžćŻ§ă«æž…æŽƒă—ăŠăă‚ŒăŸäș‹ăŒæ•‘い。
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel with sea views

The hotel is very nice and the staff very friendly and helpful. The location is a bit out of the way but otherwise we enjoyed our stay.
Stayed 1 night in Jun 2020
Verified

10/10 Excellent

ZHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ć„œé…’ćș—

ćŸˆć„œçš„äœćźżäœ“éȘŒ
Stayed 1 night in May 2020
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ćŸˆæŁ’

ćŸˆć„œ
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ć„œæŁ’ć•Š

ć„œæŁ’
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

HUAHSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ć€ȘæŁ’äș†

ćŸˆæŁ’
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
ćŸșæœŹäžŠć“Ąć·„æ…‹ćșŠäžéŒŻă€‚ ćșŠé–“äčŸæ·šćșŠé‚„ćŻă€‚äœ†æˆżé–“æœ‰äž€é™Łé…žćźżć‘łïŒŒćŸŒäŸ†é–‹é™œć°é–€äč‹ćŸŒć°±æœ‰æ”čć–„ă€‚äœ†é—œćŸŒćˆç™Œć‡șă€‚ćŒæ™‚æˆżé–“çš„èŁäżźéƒœé»žèˆŠćŠæź˜ă€‚
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Stunning hotel but service is lacking

Large and luxurious hotel, however, not particularly catered for international tourists due to the language barrier. There isnt really much in the vicinity of the hotel and most attractions are at least 30 mins away by taxi. Beach at the back of the hotel is left to be desired.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

æˆżé—Žæ•ŽæŽïŒŒéŁŽæ™Żć„œïŒŒæœćŠĄć„œ

䌘ç‚č 1.æˆżé—Žć€§ïŒˆ50ćčłç±łïŒ‰ïŒŒæœ‰äžȘć€§é˜łć°ïŒŒéąćŻčć€§æ”·ïŒŒéŁŽæ™Żäž€æ” 2.酒ćș—èźŸæ–œć„œïŒŒæŻ”èŸƒæ–°ïŒŒæˆżé—ŽćžŠæ”ŽçŒžć’Œæ·‹æ”Žé—Ž 3.æœćŠĄć„œïŒŒć…„äœćż« 4.æˆżé—Žæ•ŽæŽïŒŒćșŠé“șèˆ’æœïŒŒćžƒć±€ćˆç† 5.酒ćș—ćŻčç€ć€§æ”·æ–čć‘æœ‰äž€äžȘ氏æČ™æ»©ïŒŒćŻä»„äž‹æ”·æžžæłł çŒșç‚č 犻枂ćŒș有ç‚čè·çŠ»ïŒŒé™„èż‘æČĄć•„ćƒçš„ïŒŒæ”·ćŁæ‰“èœŠèż˜çœŸæ˜ŻèŽ”
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Kheng Hiang

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The restaurant service very slow and bad about 2:30 pm we are the only table in the restaurant and the kitchen need to take about 35 minutes to preparing our foods for only 3 persons.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property next to the beach

Good experience. Next to the beach, but maybe only 90% qualified as a beach front property, good enough! Located in a quiet neighborhood., not much services in the proximity. Internal landscape and services meet 5 star ratings.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in this hotel. The hallways and rooms had a mildew/ moldy smell. Very happy with the restaurant staff our morning breakfast staff was excellent. Andy the chef was awesome.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

HaoHsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
é™„èż‘æČĄæœ‰ć„œé€ćŽ…
Stayed 1 night in Jan 2019
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the class of Shangri-La you would expect

Description says designer toiletries are provided, but we found only generic ones. Hotel itself was fine, but public area maintenance could be improved.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and garden wonderful. Only issue was the mattress way to stiff for me.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but too far from old town.

Really great stay. Beautiful surrounding, great staff. Nice view.
Stayed 7 nights in May 2018
Verified

10/10 Excellent

chincheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience at an affordable 5 star hotel

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Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

NIce Hotel But Too Far from CBD

Though the booking through Expedia.com is convenient, but the admin is inflexible, no breakfast provided for such price as compared to a similar category of hotels in Wenchang & Sanya. Too far from CBD areas, thus additional transportation expenses incurred. Wifi not functioning steady and well.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy stay

Friendly and high professional service. highly recommended.
Verified

8/10 Good

Cho Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but not convenient

Nice 5 star Hotel, but it’s a bit far away from town, nearly nothing around here.
Stayed 3 nights in Jan 2018
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ćŸˆæŁ’çš„é…’ćș—䜆æČ’有攷灘

銙栌里拉酒ćș—äș”星玚氎æș–什éșŒéƒœéžćžžć„œïŒŒćŻæƒœæ”·ćŁçœŸæČ’什éșŒć„œçŽ©ïŒŒæ‰€ä»„äž€ç›ŽćŸ…ćœšéŁŻćș—ä蟿˜ŻäžéŒŻçš„遞擇䜆æČ’æœ‰èŠćŠƒæ”·ç˜ć€ïŒŒäžéŽćź€ć€–ćź€ć…§æłłæ± ćŸˆć€§äčŸćŸˆć„œçš„。