Eliana Signature Hanoi Hotel

3.5 star property
Art Deco hotel connected to the convention centre in Hanoi with a full-service spa

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Photo gallery for Eliana Signature Hanoi Hotel

Junior City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
In-room dining
Reception
Eliana Suite Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Junior City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Eliana Signature Hanoi Hotel offers a quiet retreat from Hanoi's energy. Guests enjoy garden views at SoyBean Restaurant and can book spa treatments. Amenities include in-room WiFi, car rental, and laundry services. The staff is praised for their helpfulness.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

Junior City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Eliana Suite Terrace

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe double room with standing balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe double room with internal window

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Family Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

Suite Executive with internal window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located on a lake, Eliana Signature Hanoi Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Map
38 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 10 min walk - 0.9 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive

Restaurants

  • ‪Bánh Mỳ Bà Dần - ‬1 min walk
  • ‪Food Corner - ‬1 min walk
  • ‪Authentic Hotel - ‬2 min walk
  • ‪Bánh xèo Zòn - ‬1 min walk
  • ‪Bự Bánh Mì - ‬3 min walk

About this property

Eliana Signature Hanoi Hotel

Hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Eliana Signature Hanoi Hotel, which provides a rooftop terrace, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. The on-site Asian cuisine restaurant, SoyBean Restaurant, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and a porter/bellboy
  • A 24-hour front desk, a front desk safe and tour/ticket information
  • ATM/banking services, a lift and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with rainfall showers or spring water baths plus free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 75,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SoyBean Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Spring water bathtub or rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 75000 for children
  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Service fee: 15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao hotel
Gia Bao Palace
Gia Bao Palace Hanoi
Emerald Waters Hotel Trendy
Gia Bao Palace hotel Hanoi
Hotel Gia Bao Ha Noi
Antique Hotel
Antique Hanoi
Hanoi Emerald Waters Trendy
Emerald Waters Trendy

Frequently asked questions

Is Eliana Signature Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eliana Signature Hanoi Hotel?

Limited spots are available.

What time is check-in at Eliana Signature Hanoi Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eliana Signature Hanoi Hotel?

Checkout is at noon.

Does Eliana Signature Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 410000 per vehicle applies.

Where is Eliana Signature Hanoi Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 24 minutes.

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Reviews

Eliana Signature Hanoi Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.8

Staff & service

8.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 257 out of 346 reviews
Rating 8 - Good. 76 out of 346 reviews
Rating 6 - Okay. 9 out of 346 reviews
Rating 4 - Poor. 3 out of 346 reviews
Rating 2 - Terrible. 1 out of 346 reviews

Reviews

10/10 Excellent

Jeyamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2025

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Ming han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

河內推薦的飯店

走路五分鐘不到就到還劍湖,在老城區的核心,飯店人員服務非常非常貼心
Stayed 1 night in Apr 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay. We wished we stayed longer.
Stayed 2 nights in Nov 2024

8/10 Good

NÁMUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

즐거운 여행~~

훌륭한 호텔입니다. 조식도 괜찮았구요... 젊은 직원들의 대응도 훌륭했습니다.. 또 호안끼엠 호수와 아주 가까워서 산책하기 좋았고. 볼거리도 많았다.. 나는 4일동안 편안하게 지내다 왔습니다..
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. The only downside was that the wifi was weak in our room.
Stayed 4 nights in May 2025

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光に便利なロケーション、なりより親切・フレンドリーなスタッフに感謝。
Stayed 1 night in Sep 2023

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
excellent hotel and nice room
Stayed 1 night in May 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a perfect location. We enjoyed the breakfast each morning. The staff was incredible
Stayed 4 nights in Jul 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Good overall stay. Staff was fantastic and breakfast was excellent. The property is a bit rougher around the edges than it appears in pictures, but we liked the decor.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and service Really nice and helpful staff Highly recommended
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, very helpful and attentive.
Stayed 6 nights in Jun 2023

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.
Stayed 2 nights in Apr 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Good location in the Old Quarter and close to lake. The breakfast and service was good.
Stayed 3 nights in May 2023

8/10 Good

RYUJI

Liked: Cleanliness, staff & service
US$10高いバルコニー付きを選びましたが、それはバルコニーと呼べるものではありませんでした。騙された気分です。 スタッフはチェックインアウト時共に皆さん感じが良く、ミニミニ変形バルコニーだけが残念です。
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
Stayed 1 night in Jan 2024

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were amazing and extremely friendly. The location was great. The hotel was doing major construction and was not told of this prior.
Stayed 3 nights in Jun 2023

10/10 Excellent

Cheuk-Fun Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
Stayed 3 nights in Feb 2024

8/10 Good

Sumita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.
Stayed 3 nights in Oct 2023

8/10 Good

Seri

Liked: Staff & service, amenities, property conditions & facilities
호안끼엠 호수 주변 광장에 가까이 있으면서도 비교적 안쪽에 있어서 가볍게 나가 호수 근처에서 산책하기 좋으면서도 생각보다 조용한 편이라 나쁘지 않습니다. 건물 자체는 노후화되어 있어 시설은 큰 기대를 하지 않는게 좋습니다만, 그것을 상쇄할 정도로 서비스가 좋습니다. 호텔 주변은 관광지 치고 생각보다 영어로 의사소통하기 어려운 도시입니다만 이 호텔에서는 원활한 대화가 가능하고 필요한 모든 정보를 호텔에서 얻을 수 있어 매우 편리합니다. 특히 호안끼엠 호수를 비롯해 하노이 관광 시 주의할 점에 대해서 잘 알려주셔서 든든했습니다. 그 외에 호텔 조식이 맛있어서 여행하는 동안 현지음식에 적응하지 못해 밥을 못 먹고 다니거나 하는 그런 문제도 없었습니다. 처음 하노이에 여행을 가는 거라면 선택하기에 좋은 호텔 중 하나인 것 같습니다.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danny Soerinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the down town area. Plenty of stores and dining options in the area as well as coffee shops and juice bars. The personal at the hotel are awesome. Jane, Thao, Thao, Chen and the others are very friendly, hospital, kind, caring and fun to talk to. By far the best group of people i ever met. They made the stay awesome. Definitely staying here again when i go back. A special shoutout to Jane for her help with the trips and booking of everything. She arranged everything perfectly!
Stayed 9 nights in Dec 2023

4/10 Poor

Sun woo

Liked: Staff & service
Disliked: Property conditions & facilities

리빌딩공사중

호텔에 들어가는 순간 깜짝 놀람. 내부 리빌딩 공사중이었다. 처음 배정받은 방으로 들어가니 소파와 의자등등으로 가득차 있었고 그 다음 방으로 옮겼는데 그방은 눈이 따가웠다. 공사를 왼전히 끝내고 다시 영업해야 된다고 생각함
Stayed 1 night in Jul 2023

10/10 Excellent

Gia Loc

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel’s location is superb. It is located a few hundred meters from Hoan Kiem lake. It’s a very safe place to stay and visit Hanoi. The room is very clean, and the Wi-Fi is very fast. There are plenty of Vietnamese restaurants and souvenirs shop nearby. The hotel has a restaurant on the 8th floor offering excellent Vietnamese dishes. We had free breakfast including excellent Vietnamese soup called Pho, fried eggs, various Vietnamese fruits, coffee, tea, mango juice, … Ms. Thao and Ms. Ngoc Anh (restaurant staff) are very polite and professional, as well as the staff at the reception and travel desk. We will certainly stay here next time we visit Hanoi.
Stayed 3 nights in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about the hotel and staff! The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection. Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi. The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi. I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater. It in the heart of the old quarter, but quiet enough when you need to relax. Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.
Stayed 8 nights in Nov 2023

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025