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Hanoi Golden Charm Hotel

2.0 star property
Hotel with a 24-hour front desk, a quick walk to Hoan Kiem Lake

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hanoi Golden Charm Hotel

Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Property entrance
Check-in/check-out kiosk
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Heating
Blackout curtains
Bidet
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Balcony

Minibar, in-room safe, desk, blackout curtains

Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Bidet
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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Exterior
Hanoi Calista Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
10.0 out of 10, Exceptional, (4)
The price is 1.858.407 ₫
2.100.000 ₫ total
includes taxes & fees
3 Oct - 4 Oct
Hanoi Calista Hotel

About the area

Map
22-24 Hang Quat St, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 4 min walk
  • Hoan Kiem Lake - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • O Quan Chuong - 10 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Phở Gà - Hàng Hòm - ‬4 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Captain Sky Bar - ‬3 min walk
  • ‪Circle Coffee - Bar - ‬1 min walk

About this property

Hanoi Golden Charm Hotel

Hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Temple of Literature, Hanoi Golden Charm Hotel provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), tour/ticket information and meeting rooms
  • A 24-hour front desk, luggage storage and newspapers in the reception
Room features
All guest rooms at Hanoi Golden Charm Hotel include perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 3 for adults and USD 2 for children
  • A coffee shop/cafe

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 360000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 3 for adults and from USD 2 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Rollaway bed fee: USD 360000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Hanoi Golden Charm Hotel
Golden Charm Hotel
Hanoi Golden Charm
Hanoi Golden Charm Hotel Hotel
Hanoi Golden Charm Hotel Hanoi
Hanoi Golden Charm Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Golden Charm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Golden Charm Hotel?

This hotel doesn't offer parking.

What time is check-in at Hanoi Golden Charm Hotel?

Check-in start time: 2 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hanoi Golden Charm Hotel?

Checkout is at noon.

Does Hanoi Golden Charm Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Hanoi Golden Charm Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hoan Kiem Lake and Thang Long Water Puppet Theatre. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km). Hanoi Long Bien Station is 13 minutes by foot and Hanoi Railway Station is 18 minutes.

Hanoi Golden Charm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 88 reviews" "
Rating 8 - Good. 34 out of 88 reviews" "
Rating 6 - Okay. 6 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 2 out of 88 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura, Mckinleyville California

Liked: Cleanliness, amenities
The staff eas very warm and helpful in fact we plan to stay there again on ou way back thru Breakfast was alwsys great as well
Stayed 7 nights in Nov 2019

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay.
The hotel, restaurant and location were great. The staff was very helpful also. I will stay again on my next trip to Ha Noi.
Stayed 3 nights in Apr 2019

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staffs are friendly and the breakfast is good.
Stayed 3 nights in Mar 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, value and staff.
Fantastic, the location was excellent and quiet at night. Room was great all you could need, goo bathroom , clean room for the price. Our first time in Vietnam and the staff were wonderful. All the staff from the entrance to cleaning could not have been more helpful or pleasant. Breakfast was simple but was tasty and plenty to eat. We look forward returning and staying again at this hotel.
Stayed 3 nights in Mar 2019

8/10 Good

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Nice place in a good location. Great options for breakfast . The staff were really nice helpful and friendly
Stayed 2 nights in Feb 2019

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service and great location
Our stay at Golden Charm Hotel was wonderful. The service was ALWAYS incredibly helpful and friendly, without ever being pushy or intrusive. They dealt with requests for laundry, taxis, an extra blanket etc with professional efficiency, and also shaded caring and helpful advice. The room and bathroom were spacious and clean, with all the facilities we could have wanted. The included breakfast was great, with local specialty pho as well as egg-based or pancake options. The location is perfect - right in the old quarter and close to the beautiful lake, many many eateries, street food and sites. Highly recommend this place and will return if we ever find ourselves in Hanoi again!
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Rebecca

Definitely stay here !
Cannot fault this hotel. The cleanest hotel floor i’ve ever come across. Friendly staff who even prepared breakfast unexpectedly when we were leaving early one morning for a day teip. Very good location. Don’t risk booking somewhere else if you want a central location because this is an excellent hotel especially for the price. Clean towels everyday and gave us free water and snack in the room. Breakfast was mainly cooked to order and was therefore very fresh!
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
พนักงานน่ารัก อาหารเช้าอร่อย สถานที่ตั้งอยู่ใกล้ Night market มาก ห้องมีกลิ่นอับ ขอ 3 single bed แต่ได้ 1 double and 2 single bed นอนได้ไม่มีปัญหาแต่ทำให้ห้องดูแคบ
Stayed 1 night in Aug 2018

8/10 Good

edc, Singapore

Liked: Staff & service
Convenient place
Very convenient place to travel around the city. Good food around the hotel. Walkable to the lake side
Stayed 2 nights in Jun 2018

8/10 Good

My-Lien, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Well organized staff
We are glad we booked with Golden Charm for our first leg of trip. The rooms are modest, but the staff were incredibly accommodating and trustworthy. We booked our tours with the hostel staff and they took great care in scheduling and arranging everything along the way. There was not much you had to think about as they planned everything with all other sister companies per your tour locations. They checked in with updates when things may have changed. thanks very much for the hospitality.
Stayed 2 nights in Nov 2017

10/10 Excellent

Susann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for your money
From checking to moving one of my nights to a later day since I took an overnight tour at Halong Bay, to all the help I could get for booking something, doing my laundry and just getting direction including the amazing breakfast- loved it!!!

4/10 Poor

juliana, BC

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Location is ok, but not so much comfort
Location is centric, but pillows were hard and very noisy beds. staff was very kind.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
I stayed in the dormitory room which is clean with comfortable beds. Staffs were really helpful. I booked Halong Bay and sapa tours with them and they let me have free breakfast and shower even though I've checked out. The tours are reasonably priced. There's another lady whose bus to sapa didn't come for 2 nights and I saw the hotel staffs helping her re-book and contact the travel agency. Would definitely stay here again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luisa Tan, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
good staff, helpful

10/10 Excellent

Kwok Kin, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good staff good location
Room is clean. Location is not in noisy street. You would not be disturbed by motorbike. Staff is friendly. About the room, it will be great if they provided hanger for each dorm bed. If each bed having a private curtain would be excellant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most enjoyable stay
We used the Golden Charm Hotel as our base to visit Sapa and Halong Bay. We checked in and out of the hotel three times throughout our 8 day stay. Each time the staff went out of the way to help us with travel arrangements, transportation, etc. I could not be happy with the way we were treated by everyone.

10/10 Excellent

Edith, Holland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very luxurious dormroom
We stayed in the dormroom and it felt so luxe. First of all it was very clean. Then second who expects to have a rainshower in a dormroom? We got free towels (2 pp), free coffee, tea and juice and when we had to leave early in the morning they packed us some take away breakfast. The only thing I can complain about is that I didn't had a electricityplug when i was laying on the top bed. Haha, so yes it was realy good! No party-hostel and they only have one 4 bed-dormroom so it might not be the best place to meet other backpackers if that is what you're looking for.

6/10 Okay

Hamish, New Zealand

Booked Golden Charm - got sister hotel - liked it
We booked Hanoi Golden Charm and got our second consecutive bait and switch. We were told (despite booking weeks in advance) that there were no rooms and were put in a taxi to another of the owner's hotels - the Hanoi Old Quarter hotel. We accepted this because the outlook looked better. Hanoi Old Quarter hotel was one of our better experiences. The room was as advertised for the Golden Charm, nothing fancy but quite nice and good value. The staff however were fantastic. We decided to book the next section of travel through them and it was well worth it. They really looked after us. They did make a mistake, and almost another, but they fixed that without fuss and at their own expense. We could not recommend the staff of Hanoi Old Quarter Hotel higher. The porter (if that's the rate title) could not have worked harder or more cheerfully. Again - we booked Golden Charm but got Old Quarter and were glad of it. As for the old quarter itself. We were initially overwhelmed by the assault on the senses but grew to love it.

10/10 Excellent

J, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very polite and helpful!
Great time at hotel. Great staff. Great location. :)

6/10 Okay

Scott, Canada

Liked: Staff & service
Its worth what you pay. Great staff.
Book where you can get the breakfast an its worth what you pay. Yes it's older and a little run down but you're paying next to nothin for it. The staff are great and you are right in old Hanoi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Amelia, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, friendly staff.
The staff were amazing from the moment we stepped in. Location is great - few minutes walk to the lake, close to atm machines, money changers, restaurants. For the price we paid, the room was bigger than I expected. It had a window but the view is of the indoor staircase, ie. we didn't get any direct sunlight. Tour desk will help arrange excursions such as Ha Long Bay and Sapa. Breakfast is average. Wanted to stay here again after returning from Ha Long Bay but it was fully booked. Be careful with the prices for Ha Long Bay, an extra $10 for a suite gets you the same room as everyone else, so don't fall for it.