Verified
10/10 Excellent
Ryan
17 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Ryan
Stayed 1 night in Oct 2024
Madelise Palace Hotel & Spa
4.0 star property
Travelers enjoy pampering at a full-service spa or venture out to explore Hanoi's vibrant night market scene, all from this central hotel
Choose dates to view prices
Photo gallery for Madelise Palace Hotel & Spa
The Madelise Palace Hotel & Spa sits conveniently near Hanoi Old Town Night Market. Guests can book rejuvenating massages at the full-service spa, visit the hair salon, stay connected with in-room WiFi, or borrow bikes to explore the city's attractions.
Reviews
7.67.6 out of 10
Good
Popular amenities
- Spa
- Free Wi-Fi
- Air-conditioning
- Laundry room
- Housekeeping
- 24/7 front desk
The current price is 2.261.905 ₫
2.261.905 ₫
2.565.000 ₫ total
includes taxes & fees
27 Mar - 28 Mar
Room options
Check availability for these dates
View all photos for Deluxe Single Room
Deluxe Single Room
- 17 sq m
- 1 bedroom
- Sleeps 1
- 1 Single Bed
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Superior Double Room
Superior Double Room
- Sleeps 2
- 1 Queen Bed
View all photos for Executive Room
Executive Room
- Sleeps 3
- 1 King Bed
View all photos for Family Suite
Family Suite
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Junior Studio Suite
Junior Studio Suite
- Sleeps 3
- 1 King Bed
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About the area
Old Quarter, a neighbourhood in Hanoi, is home to Madelise Palace Hotel & Spa. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh Aquatics Centre. Visit our Hanoi travel guide
116 Hang Buom Str., Hoan Kiem Dist.,, Hanoi, 100000
What's nearby
Dong Xuan Market3 min walk - 0.3 km
Hanoi Old Town Night Market3 min walk - 0.3 km
Quan Chuong Gate5 min walk - 0.5 km
Hoan Kiem Lake5 min walk - 0.5 km
Thang Long Water Puppet Theatre7 min walk - 0.6 km
Getting around
- Hanoi Long Bien Station8 min drive
- Hanoi (HAN-Noi Bai Intl.)39 min drive
Restaurants
- Chè 4 Mùa1 min walk
- A Coffe1 min walk
- Phở Vui2 min walk
- Phở Phương1 min walk
- Movitas1 min walk
About this property
Madelise Palace Hotel & Spa
Upscale hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Madelise Palace Hotel & Spa provides a hair salon, dry cleaning/laundry services and a full-service spa. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks such as:
- Bike hire, a 24-hour front desk and tour/ticket information
- Concierge services, ATM/banking services and a front desk safe
- Luggage storage
Room features
All 55 rooms offer comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
- Bathrooms with hydromassage showers and free toiletries
- Wardrobes/cupboards, separate sitting areas and electric kettles
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Things to do
- Bicycle rentals
- Full-service spa
Family friendly
- Laundry facilities
- Soundproofed rooms
Conveniences
- 24-hour front desk
- ATM
- Hair salon
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
- Turndown service
Full-service spa
- In-room massages
- Spa open daily
Accessibility
- Hardwood flooring in room
- No lift
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shower
- Slippers
- Toothbrush and toothpaste
- Towels provided
Entertainment
- Smart TV
Food and drink
- Electric kettle
- Minibar
- Restaurant dining guides
More
- Air conditioning
- Desk
- Iron/ironing board
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Property is also known as
Madelise Palace Hotel Spa
Madelise Palace & Spa Hanoi
Madelise Palace Hotel & Spa Hotel
Madelise Palace Hotel & Spa Hanoi
Madelise Palace Hotel & Spa Hotel Hanoi
Frequently asked questions
Is Madelise Palace Hotel & Spa pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Madelise Palace Hotel & Spa?
As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Madelise Palace Hotel & Spa on 27 Mar 2026 start from 2.261.905 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Madelise Palace Hotel & Spa?
This hotel doesn't offer parking.
What time is check-in at Madelise Palace Hotel & Spa?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Madelise Palace Hotel & Spa?
Checkout is at noon.
Where is Madelise Palace Hotel & Spa located?
Located in Old Quarter, this spa hotel is within a 5-minute walk of Bach Ma Temple and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 24 minutes by foot.
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Reviews
Madelise Palace Hotel & Spa Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
10
Amenities
8.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 2 out of 5 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
IAN
12 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Caroline is the front desk manager and I cannot praise her enough for the customer service she demonstrated to all of my group.
We needed some money changed at very late notice and she had left her shift for the evening but was still willing tk come back from her home to change the money for us.
A great hotel - worth staying
IAN
Stayed 1 night in Mar 2024
Verified
4/10 Poor
Guohao
12 Aug 2023
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condition of hotel quite run down
Guohao
Stayed 3 nights in Aug 2023
Verified
4/10 Poor
TOSHIHISA
22 Jul 2023
Disliked: Cleanliness, property conditions & facilities
部屋の中が臭くて最後までなくならなかった。洗面台は排水ホースが外れていて水が床に漏れることがあった。
ホアンキエム湖に近く、レストランもたくさんあるのでロケーションは良いが設備・清潔さが悪いと感じました。セール価格で安かったから我慢したが、通常価格なら泊まりたくないと思う。
TOSHIHISA
Stayed 1 night in Jul 2023
Verified
10/10 Excellent
Hao
21 Oct 2024
Hao
Stayed 1 night in Sep 2024