Search Residences in Hatley

"V good "

"Duvet cover was dirty had a really bad smell when you put you got close to it, all the staff could do was say sorry. Parking isn’t free, pool is nice but small."

"Room was clean, staff helpful and friendly, breakfasts good, wide choice of food. Cafe a bit of a let down, average pizza, poor beef (=gravy) curry, often crowded with laptops."

"Was very happy staying here for 2 nights every think was satisfactory. "

"Staff were lovely from the check in to check out, and in the restaurant. We used the pool which was great. Only criticism is that the gave most of the pool to lane swimming with only a few people using that area and packed in around 15-20 people in one third of the pool. Room was clean and comfortable. Food was great. Breakfast had a good choice and was kept tidy and filled."

"We didnt have breakfast during this stay"

"Room was super hot, A/C was not functioning. Staff promised to bring a fan but it never came. Toilet seat was broken. Overall middling experience."

"Ordinarily a very impressive hotel (4th stay in as many years) however on this occasion we were left thoroughly disappointed. Shower faulty in the room which led to the bathroom flooding alongside a failure with the lift leading us to be stuck in the lift meant the whole experience was terrible"

"Staff are very good but the hotel could do with some investment. "