"The staff was very helpful and cheerful. Food was excellent service was impeccable. The onsen was clean and serene. Took a very cool bike ride around the lake. Saw a real live deer. In the morning, Mount Fuji looked awesome. The views are unbelievable."
"Rooms were little tight however the location for our Mnt Fuji climb and the views were amazing. The included breakfast certainly hit the spot as well."
"For only staying two days, I was very impressed. The staff are great, rooms are larger than most in Japan, Onsen was amazing (had to use skin tape over tattoos to go in), breakfast was good. The only thing I will say is the area in which this hotel resides is a bit questionable during the night, though I never had any issues. Would absolutely stay there again."
"This is a great escape from the city and offers many options for enjoying the area or if you have younger children, many play facilities are available. Staff is great as always at any Hoshino facility."