Khách sạn Helena

"Excellent"

"Awesome staff and breakfast"

"Our go to place in Helena."

"Our stay was very short, but very comfortable. They let us know ahead the pool was closed and some construction going on, but we did not see or hear evidence of that on first floor. It was a nice surprise to be placed on first floor and near an exit. Breakfast was good, as expected. We’d definitely stay again."

"Great staff!"

"Great stay nice hotel accepts pets"

"Property is beautiful, the Victorian clutter was a bit overwhelming. Innkeeper was friendly but service was chaotic."

"Their Wi-Fi sucks. I was never able to connect. Their bath towels are small and thin.Need three to be completely dry but only had two."

"Room was clean but the tub looks dirty because it’s just worn out. Staff was wonderful."

"It had a smell on the room, and the hotel was not well maintained."

"My cabin was well maintained clean and comfortable. Lots of services nearby."

"Clean Room, Great Restaurant"

"Shower didn't drain on Wed and was told maintenance wouldn't be in til Friday? They did agree to deal with after understanding seriousness."

"Great hotel. Clean and welcoming. Room was large and com"

"The smoke alarm was malfunctioning in our room and woke us up numerous times. We were on a 33 hr road trip and we're trying to get 6 hrs of sleep, we got absolutely none. There was no maintenance staff available to fix it. We were offered a refund upon checking out and still have not received it. Staff admitted it was supposed to have been fixed that day but repair person didn't show. Why would you put guests into that room then?"

"My family has stayed in this hotel every time we come to Helena. The staff are amazing. The location is great for food and shopping. The rooms are fairly large. And the amenities (pool, fitness room, laundry facilities) are better than most every other hotel I’ve stayed in across the nation."

"We spent 4 nights here. The rooms were ok but a little noisy at times. What we really didn’t like was the lack of hot water. I was able to get it hot enough in the shower to take a shower, but the water in the sink was usually luke warm. We liked the pancakes in the breakfast room but the eggs were always cold. My friend and I like hot chocolate and we brought our own but the hot water was always lukewarm unless you also microwaved it. My biggest concern was trying to get staff when you...

"The desk was friendly and accommodating. Unfortunately, the room needed repairs, and the toilet had a broken handle"

"Great location. Room was fairly clean Bed not very comfortable. Building a little worn diwn"

"I got upgraded to a king suite and it was a bit worn down, but it was huge. It had a whole separate kitchen with a big dining table, stove, oven, and full sized fridge. Very pleased!"