Khách sạn Hellshire

"We had everything we needed, and the place was clean and comfortable. The property manager went above and beyond to make sure we had an amazing place to stay even after I had problems with Orbitz booking process. Highly recommend!"

"They're going through a renovation process and have to wait for the completed project"

"Horrible customer service. The staff, management, and owner were all arrogant and unprofessional. The overall experience was very disappointing, and I would not recommend this business based on how customers are treated."

"When I took a taxi and reached the Pogas suites for check in There was nobody and I called the owner he said the property is under renovation and I asked for refund he told me contact to the Expedia . I paid the extra for the another to stay and find a room. Please kindly refund my amount. Thanks."

"We thought the food was excellent. It was presented in a very professional and appetizing manner. The staff was very friendly and accommodating. We also appreciated the grounds which contained mature mango trees and beautiful native plants and flowers. The fitness center was well equipped and was a welcome amenity. We will be happy to stay there in the future and would like to see the re-establishment of the game room."

"Decent Stay, But Room for Improvement ​Rating: 3/5 ​Overall, my stay was okay, but it didn't quite live up to expectations. ​The Good: ​Location: The hotel is in a great spot, close to local restaurants, and easy to get around. ​Staff: The front desk team was friendly and check-in was quick and easy. ​The Bad: ​Room Quality: The room felt a bit dated.I could easily hear traffic from the street and guests in the hallway. ​Amenities: The Wi-Fi was incredibly slow and dropped connection...

"What you see on the web is not what you get when you go there. We did not stay when we saw the condition of the place."

"The room was comfortable, and we had a wonderful stay. The breakfast was exceptional, and most of the staff were friendly and helpful. Unfortunately, my goddaughter’s shoes, which we brought from the USA, went missing from our room during our stay. We reported the incident, but the shoes were never returned. This was very disappointing and left us concerned about the security of our belongings. I hope the hotel will investigate incidents like this and improve its procedures to ensure guests’...

"The owners were so kind and helpful. This is THE hidden treasure of Kingston. Bob Marley beach is walking distance and the rooftop patio was breathtaking. The AC in the rooms was perfect to cool off after a hot day. This hotel also has a bar and the pool is cute and deep enough for the kids to jump in. The rooms are very traditional Jamaican style/decor and VERY clean. The wifi was strong and overall this was a fabulous likkle spot. Mi soon come back"

"Beautiful modern grounds. Reception are friendly, nice gym n pool. They left a nice package of tea/coffee and hot chocolate which was a nice touch. Central location too - I would definitely stay here again"

"I liked the beautiful well kept gardens and landscape. The room were clean, the breakfast offered something for everyone. the concierge and front desk were very helpful."

"Starlight Chalet is a very nice, well maintained classic building with beautiful landscaping. The view is wonderful, especially from upstairs and from the gazebo. The food was very good (but perhaps a bit expensive). The beds were comfortable and the room/bathroom was clean and well-maintained. There is no AC, but the temperature at 3500' was much cooler than in the adjacent lowlands so AC was not essential. We went on several birding excursions and found lots of good birds. If you go,...

"A very small and intimate hotel but the staff very professional and helpful. Was pleasantly surprised by the breakfast offerings. Enjoyed our time there"

"The home was authentic Jamaican, gated and secure. I arrived late in the day with an emerging dental emergency. The next morning this required immediate attention. The Hostess Tamara walked with me to a nearby Dental Centre to be successfully treated. As I returned and departed for the International Airport, the host Shane taxied me to the airport for a flat $25 rate as advertised, (airport taxis were asking for $35-$45 for the same transport.) The hosts were welcoming, attentive and gracious....

"Water was unavailable on multiple days and was unable to get in contact with ground man to turn on back up system. Unit is extremely hot and ac wasn’t powerful enough."

"Nice place to stay in Kingston."

"Great spot to stay in JA. The rooms were clean, the staff helpful and friendly. Decent wifi. Only notes I would give is maybe a small table for the room and an ac unit for the dining room."