Find hotels in Herald, CA from 1.623.351 ₫

"Great experience aside from jacuzzi not working "

"The hotel was over sold! I completed the online check-in stating what time I would be checking in. I got to check-in and I overhear that there was an issue checking in the guest that is standing in front of me. The hotel had overbooked and because of this, they were giving keys to rooms that already had guest in them. The guest in front of me was given keys to two different rooms that had people already checked in and staying in that room. This was all happening around 11 PM at night so I am sure you could understand how surprised guess were that we’re sleeping having other people just walked in their room. Now it is my turn to check in and he gives me a room with one bed. My reservation is for two queen beds. He stated to me there was nothing he could do because that’s all he had. I stated well I have four people. This is not going to work. He told me they were overbooked and that he would just give me my money back. I have two kids and it is 11 PM at night and now we have nowhere to stay because with multiple sporting events going on in the area this weekend, everything was sold out in the area. I will absolutely never book this hotel. We go to this area three times a year for the sporting events that we are involved in and I will absolutely will never book at this hotel or ever recommend."

"Great location"

"Little get away with the kids. With complimentary breakfast and an indoor pool. Definitely a MUST when traveling with kids. We got the 2 queen beds and sofa bed. "

"For some reason after 34 hours, I have not received my deposit back. It was when I checked out that I normally got my deposit back instantly. I mean I didn't even make back to the parking lot to my back fast enough. My deposit would hit my account instantly. I also notice on this stay there were extra charges on my card. $55 here another $65 and another $55 all around 3&4 am. I what's taking my deposit so long all of a sudden?"

"The area for breakfast is very small with a lot of people. Some construction going on, but otherwise a decent place to stay for the price."

"You know it not a great area when the parking lot and rooms are behind a locked gate."

"The room was clean and the staff was kind and attentive"

"Old property, changed rooms because of noise. then next one had the tub drain cloged. Not impressed, but if you're not picky"