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"Staff was amazing"

"Location is great. Bar and dinner was good - limited menu. Breakfast was excellent. Fan in the bathroom was a bit scary. No lift to upper floors. "

"I recently stayed at this hotel and had a mixed experience, though there were definitely some highlights. The newly renovated rooms were absolutely fabulous, modern, clean, and very comfortable. They clearly put a lot of thought into the renovation, and it really shows. However, the older part of the hotel could really use some TLC. It felt quite dated in comparison and didn’t match the standard of the newer rooms. On the positive side, breakfast was good with a decent selection, and the staff were consistently very friendly and helpful throughout my stay, which made a big difference. Overall, a pleasant stay, especially if you’re lucky enough to be in one of the refurbished rooms."

"Bar/grill was excellent "

"Nice hotel is located out of town. The staff were kind and the place was clean and the room was spacious. Breakfast was very good."

"An excellent stay. The Pembroke Hotel is a lovely hotel offering very good value for money. Fantastic, central location. The vast majority of the staff are excellent, if I was being picky I think the bar staff could either do with a more experienced manager, or more training. We intended to have dinner in the restaurant last night and despite being given menus, the staff didn’t think to tell us that the kitchen closed at 8pm - we missed dinner which was disappointing! We were sat there having a glass of wine, intending to order when we were ready. The rooms are big, well equipped and very comfortable. I would like to have had an extra aid to get out of the shower which is over a bath. I had to hold on to the towel rail for safety - I don’t think it is intended for that purpose. We would definitely return to The Pembroke."

"Very much enjoyed our stay here. It’s super convenient area of town. The breakfast was great hotel. Staff was very nice. The room was comfortable and clean. You can tell it is a historic hotel however I would stay here again without question very pleasant stay"

"Cannot fault this lovely hotel. Just wanted to comment, to be patient with food order. We arrived at 7.30pm, staff where clearly busy, there was also a wedding in the venue. We where not served our starters until 9pm and deserts till after 10pm with a young family this was obviously not ideal. I must comment all food (apart from veggie option) was very good."

"The staff were terrific but clearly short staffed and overworked. Not their fault—and the staff on the front desk were marvellous if you could get their attention, but it was apparent that they are short staffed. Let me begin by saying we live kids—we’ve had four and they have kids now. But this place was 24 hours of kids out of control—from the bedroom hallways to the bar and lobby…yelling, running—one twelve year old slapped the heck out if her father at the bar. Distracting, disruptive, rude—and their families did not care. So, go outside, turn left and walk into the street pubs and shops. Nice but whopping expensive for what you get (even with the exchange). The hotel as a physical structure us good—staff are great but understaffed and overworked. Hopefully you’ll be there on a night without tons if kids. And also: taxi and uber drivers were terrific!!"