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"Pool and spa were brilliant good for kids not too busy and nice areas to relax. Staff were really helpful at breakfast especially with the kids. It would have been nice to have a vegetarian sausages on the menu. Reception staff were amazing check in and checkout really efficient. Overall highly recommend and we would defo come back "

"The hotel is near alot of businesses for food, shopping, and entertainment. Yet, it is dated and the lighting is dark to not show how wore down it is. Old is not an issue but dated and rundown us different. You have to pay extra for every selling point they offer. So for aĺl that unless you're set on swimming in a busy pool etc. then not worth it. The good thing is the location and the room was not freezing like most hotels. The staff were responsive. "

"Easy and safe parking "

"Pros: An excellent central location with friendly staff. On site Parking was limited and a bit expensive, but the staff were great at pointing out alternatives, and everything we needed was within walking distance. Cons: The rooms were okay, but missing attention to detail. The bed wasn't very comfortable, there was no long mirror or vanity table in the main room (just a bathroom mirror over the sink), and small helpful details such as a bottle opener and a welcome information pack were missing. Overall: It was not the high standard of room I would normally expect from a boutique hotel, especially one affiliated with Radisson, but we had a tolerable stay in Bath in a good location, which suited the purpose of our visit."

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"All fine "

"Enjoyed our stay there . Breakfast was nice "

"We had a lovely stay, the hotel is great and the staff are so kind and welcoming. Would definitely return :) "

"Was expecting spa use"