"I have free upgrade to the level suite, it was so many times in Hanoi, but my first time stay with Melia,
I really appreciate your support during my stay
"
"I have free upgrade to the level suite, it was so many times in Hanoi, but my first time stay with Melia,
I really appreciate your support during my stay
"
"Our special thank you to Angela from Lotus Boutique Hotel .She was very helpful ,efficient ,and friendly taking care of Us from the beginning till the last day of our trip ,thanks to them we were able to explore Vietnam ,having memorable and enjoyable trip it was the best choice we definitely recommend Lotus Boutique Hotel ."
"Our special thank you to Angela from Lotus Boutique Hotel .She was very helpful ,efficient ,and friendly taking care of Us from the beginning till the last day of our trip ,thanks to them we were able to explore Vietnam ,having memorable and enjoyable trip it was the best choice we definitely recommend Lotus Boutique Hotel ."
"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...
"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...
"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "
"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "
"My husband and I recently celebrated our 20th wedding anniversary, and choosing Hotel du lac Signature in Hanoi was one of the best decisions we could have made. From the very beginning, the service was impeccable. Even before our arrival, the hotel’s sales team responded promptly to every inquiry. We asked about airport transfers and traffic conditions, and they arranged everything seamlessly. They even sent us thoughtful recommendations for how to make our anniversary trip extra special....
"My husband and I recently celebrated our 20th wedding anniversary, and choosing Hotel du lac Signature in Hanoi was one of the best decisions we could have made. From the very beginning, the service was impeccable. Even before our arrival, the hotel’s sales team responded promptly to every inquiry. We asked about airport transfers and traffic conditions, and they arranged everything seamlessly. They even sent us thoughtful recommendations for how to make our anniversary trip extra special....
"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "
"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "
"Hotel has perfect location in a busy area near restaurants & attractions. Beautiful modern rooms with luxury decor. Helpful staff arranged tours to Ha Long, Ninh Binh & Sapa. Recommend trying spa service with skilled therapists"
"Hotel has perfect location in a busy area near restaurants & attractions. Beautiful modern rooms with luxury decor. Helpful staff arranged tours to Ha Long, Ninh Binh & Sapa. Recommend trying spa service with skilled therapists"
"The staff are exemplary!! Every member of the team was warm, attentive, and genuinely eager to ensure our comfort throughout our stay. They arranged our pickup from the airport, helped us procure a local SIM, and advised us on what we should do and see while we were staying in Hanoi."
"The staff are exemplary!! Every member of the team was warm, attentive, and genuinely eager to ensure our comfort throughout our stay. They arranged our pickup from the airport, helped us procure a local SIM, and advised us on what we should do and see while we were staying in Hanoi."
"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty.
The hotel is not accessible for people with mobility problems as there are stairs "
"We had a lovely stay. The room was comfortable, clean & we had a balcony. The hotel is quirky in a great location & breakfast was tasty.
The hotel is not accessible for people with mobility problems as there are stairs "
"Clean room. Friendly staff. Very helpful when asking for directions to certain areas we planned to visit. Definitely will stay here when we come back to Hanoi!"
"Clean room. Friendly staff. Very helpful when asking for directions to certain areas we planned to visit. Definitely will stay here when we come back to Hanoi!"
"Thank you for a memorable stay. A special thank you to the always-smiling receptionist, Annie, who suggested I take a day trip to Ha Long Bay. Thanks as well to the doormen, cleaners, and all the other staff who helped make my stay one of the best hotel experiences I’ve ever had."
"Thank you for a memorable stay. A special thank you to the always-smiling receptionist, Annie, who suggested I take a day trip to Ha Long Bay. Thanks as well to the doormen, cleaners, and all the other staff who helped make my stay one of the best hotel experiences I’ve ever had."