Khách sạn Horn Lake

"Worker were very good. But as I walked out my door room 318 the ceiling almost hit my husband in head feel down we reported to staff and it sat there on floor in front of my room over night. Then part of the ceiling across from the room feel down again as I walked down the hall I seen more ceiling had fell down. It is very dangerous. Nothing was ever said to us like sorry and I had to check out a day early due to my husband health and was still charged after all that. But your staff and the...

"The property needs to be updated and a good cleaning done to it."

"All a good evening stay"

"Room was clean and quiet"

"Good stay"

"Nothing"

"Front desk clerk was NOT friendly. Rooms was not cleaned, bathroom floor was dirty(you can tell the floor haven’t been clean for a while). elevator floor was nasty."

"The rooms were dirty .. people were running down the hallway and hanging . After I check in I check out 12mins later . This place was nasty . The customer service was great but the atmosphere was terrible."

"microwave did not work- unable to heat meal preps-"

"Everything was great!!! We enjoyed our weekend with family."

"Booked a king room. Got there and the room was upstairs, but I can't do stairs because of a prosthetic leg, so they gave us a dbl queen (downstairs) because they don't have an elevator. Then there were small bugs in the room and at the entrance doors, the caulking in the tub area was horrible, cracking and not well maintained. The guy was nice, but the property was definitely going downhill. Next time I'll pay the additional $100 (double of this) to stay at one of the casinos. Food there was...

"Room OK, nothing special."

"We absolutely loved this hotel! The beds were like sleeping on a cloud, the staff spoiled us absolutely rotten, and the ducks were the srar of the show! We will be back!"

"My wife and I had a great time even won a little money."

"The breakfast had several poplar and healthy choices."

"You will never stay at a resort where you are treated as well as I was treated at the Guest House of Graceland. I felt like my experience there was the most important thing to them and they made me so happy. I have never felt that way about anywhere I have stayed and I have been all over this country in all upscale resorts. They take their responsibility very seriously and you will never regret staying there. TCB is the creed following in Elvis' footsteps in every detail."

"helpful staff"

"Love the experience. Didn’t like extra charges at check in"

"My hotel room door wouldn’t lock and the hotel staff told me to “just lock myself inside for the night” and I had to make first a request for maintenance support and with no follow up over 1.5 hours requested a new room which I had to negotiate with the staff for as they didn’t want to grant my request. I was a single woman traveling alone and horrified by the response of the staff."