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"The hotel was at one of the cheapest price points within the city for a weekday evening but delivered a good quality spacious room with all the amenities needed. Impressed with the stay given the price, with good location for the city and also a good range of snacks/drinks available for purchase in the reception area"

"One of the best hotels we’ve stayed in, in Southampton. Very smart comfortable room, bed and bathroom. If I had to fault it at all, it would be the 6 capacity lifts that quite often won’t take more than 3 reasonable sized people. And one of those lifts not servicing the ground floor. "

"The bar staff need some serious training, terrible service on Saturday evening , staff looked like university students clueless and zero customer service The room was ok, lots of fluff and dust under the bed, no I didn't deliberately check, I dropped something and saw it, the shower cubicle needs a good scrub too! And no fridge in the room!"

"I have stayed at this hotel three times and never been disappointed. Central to everything."

"Busy hotel that was very noisy during the night. Woken after midnight several times to doors slamming and people running around. "

"Lovely room and good clean areas all across the hotel. Nice spa facilities which were included in stay."

"Room was clean nice toiletries plenty towels . Far too hot as in block with pool very humid and smell of chlorine . Tv signal jumping . Main problem was emailed the hotel about my husband’s recent operation and uses a stick to be told had a room with a lift . We didn’t unfortunately have a lift"

"Clean and tidy room with a comfy bed, slightly outdated but still good for a business trip. Pool was good and gym facilities too. Drive in room was really handy"

"The manager was so helpful regarding an earlier check in …nothing was too much trouble.. very kind and felt he had a great customer care attitude.howeverI did feel that his colleague called liz was very rude towards him ..no engagement towards us or another couple she was rolling her eyes and had no interest ..one man show well done very appreciative for his help.room lovely great location"