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Best Western Cy-Fair

2.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Best Western Cy-Fair

Conference room with a long table and eight chairs, featuring a flat-screen TV and pendant lights.
Enjoy cooking in this well-equipped kitchen with a central island, microwave, and ample countertop space.
Relax by the oval-shaped pool surrounded by lounge chairs and a lifebuoy.
Relax in this stylish room with a large bed, two nightstands, and a comfortable sofa.
Stately building with a central entrance flanked by columns, marked by a door with a small window.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry
The current price is 1.470.736 ₫
1.720.760 ₫ total
includes taxes & fees
29 Aug - 30 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Relax in a stylish room with a large bed, two bedside tables, and a wall-mounted TV.

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Relax in a stylish room with a large bed, two bedside tables, and a wall-mounted TV.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Enjoy a restful stay in this cozy room with a comfortable bed, bedside tables, and a window offering a view of the outside.

Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Sofa bed
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Relax in comfort with a large bed, two nightstands, and a cozy armchair.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Two single beds with white linens and wooden headboards, each with a bedside table and lamp.

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Premium bedding
Down duvet
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
20035 Northwest Fwy, Houston, TX, 77065

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • Berry Center - 10 min drive - 8.9 km
  • Sam Houston Race Park - 11 min drive - 10.0 km
  • Willowbrook Mall - 11 min drive - 11.8 km
  • Vintage Park - 14 min drive - 14.8 km

Getting around

  • Houston Station - 24 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Hwy 6 Tacos - ‬2 min drive

About this property

Best Western Cy-Fair

Remodelled hotel, renovated in 2025 and located in FM 1960
A terrace, dry cleaning/laundry services and a 24-hour gym are just a few of the amenities provided at Best Western Cy-Fair. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), a TV in reception and a 24-hour front desk
  • Coffee/tea in reception, a front desk safe and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 61 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Fridges, microwaves and travel cots

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 9:30 AM for a fee
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas
  • Renovated entire property - April 2025

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Houston Northwest
Hampton Inn Houston Northwest
Hampton Inn Houston Northwest Hotel Houston
Houston Hampton Inn
Hampton Inn Houston Northwest Hotel
Best Western Cy-Fair Hotel
Best Western Cy-Fair Houston
Hampton Inn Houston Northwest
Best Western Cy-Fair Hotel Houston

Frequently asked questions

Does Best Western Cy-Fair have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Cy-Fair?

As of 10 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Cy-Fair on 29 Aug 2025 start from 1.470.736 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Cy-Fair pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Cy-Fair?

Self-parking is free at this property.

What time is check-in at Best Western Cy-Fair?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Best Western Cy-Fair?

Checkout is at noon.

Where is Best Western Cy-Fair located?

Located in FM 1960, this hotel is within 3 miles (5 km) of North Cypress Medical Center, HCA Houston Healthcare North Cypress and Traders Village. Cypress Fairbanks Medical Center and New Medical Horizons II are also within 3 miles (5 km).

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Best Western Cy-Fair Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 927 reviews
Rating 8 - Good. 249 out of 927 reviews
Rating 6 - Okay. 107 out of 927 reviews
Rating 4 - Poor. 64 out of 927 reviews
Rating 2 - Terrible. 82 out of 927 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madeleine

Liked: Amenities
Very clean and friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

Sierra

Liked: Staff & service
Area is sketchy but the hotel was quiet.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and everything and clean property
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Areas
Stayed 1 night in Jul 2025

10/10 Excellent

Tensey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Continental breakfast. Thanks!
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Area is a little rough but the actual room was clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Nathaniel Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

6/10 Okay

Angela

Disliked: Amenities
The room was nice and clean but the AC didn't work well, but it was ok not enough lights, and the outside area was kinda scary.
Stayed 6 nights in Jul 2025

10/10 Excellent

Zuleka

Liked: Cleanliness, staff & service
The property is being remodeled and changed to a new name from the old name so some things were out of place but my day was very nice and the room was very clean. Breakfast was good also.
Stayed 1 night in May 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, amenities
MY STAY IN ROOM WAS GOOD ,HALLWAYS VERY HOT , TOO MANY HOMELESS PEOPLE AROUND , GROUNDS WERE NOT VERY CLEAN AROUND AREA , COFFEE FOR THE GUEST WAS COLD ,
Stayed 3 nights in May 2025

8/10 Good

Iesha

Liked: Property conditions & facilities
It was ok. The elevator didn’t work
Stayed 1 night in Jun 2025

6/10 Okay

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and staff was very nice. April was very kind. The only downside to this hotel is the hotel behind it which clearly has drug activity. There were drug addicts walking around yelling periodically so after some time sitting at the pool it would get very uncomfortable especially at night. The sign needs to be changed from Hampton Inn and replaced with the new name. I won’t stay here again due to the hotel activity behind it. Also there should be a clear note that there will be a $100 cash deposit and receipts for the deposit should be automatic without the customer asking.
Stayed 3 nights in Jul 2025

2/10 Terrible

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
This place is busted. Was under renovations when I was there. Front door didn’t shut, no sign on the building, elevator didn’t work. When I walked into my room at midnight for the first time, there was two randos sleeping in the room that I PAID FOR AND HAD KEYS!!! I was pissed off and the front desk had ZERO employees on site, 3 security guards who could only give me a spare single room for us 4 people. I told them you better not let nobody else in here or I’ll John wick them mfs in my room. DO NOT COME HERE.
Stayed 1 night in Jun 2025

2/10 Terrible

Madeleine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw illegal activity in the parking lot. There were people hovering around all the stairways and different people going in and out of the same room. My uber warned me about the place. We went around the property once and I knew I needed to book somewhere else. The picture of the pool is also false advertising and didn’t even have water filled all the way up in it. Some of the doors to the rooms do not lock properly. I booked this place because of the photos and that it says it’s a “best western” it is not. It’s a Travelodge with a super sketchy atmosphere. Please beware!
Stayed 1 night in Jun 2025

2/10 Terrible

Dely

On July 3rd I called the hotel to notify them of late flight arrival and they said they’d be cancelling the reservation because they close their books at 11pm. In the process of trying to explain my concern over not having a place to stay when we land in the middle of the night, she kept interrupting me. I was trying to find alternate solutions and wanted to ask if I could add my cousin who lives in town to the reservation and have her check in, but she wouldn’t let me complete my sentence. I asked her to let me speak and she just told me to look at their website and hung up on me. After contacting Expedia customer service for assistance, the rep contacted the hotel and spoke to the same person and was told the same thing about closing books at 11pm. The Expedia rep said she tried to ask for a refund and the hotel lady denied her request. There was nothing else anyone could do for us. Absolutely insane. I have stayed at countless hotels and I have never experienced such incredibly poor service and disrespect.
Stayed 3 nights in Jul 2025

10/10 Excellent

ASNIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and affordable and variety of foods to eat for breakfast
Stayed 2 nights in Dec 2023

4/10 Poor

SAIRA

Disliked: Cleanliness, staff & service, property conditions & facilities
Whole 3 floor was closed for construction Noisy Breakfast was joke.
Stayed 1 night in Dec 2024

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to only find out our reservation was canceled with no notice.
Stayed 1 night in Jul 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was horrible and hotel is old.
Stayed 2 nights in May 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Houston

Very nice hotel , I would stay there again!
Stayed 1 night in Oct 2022

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
Didn’t know it was under construction/remodel. Lobby is a real mess. No hot water, room condition was marginal. I think it might have been an attempt at remodeling but the workmanship was extremely poor. Will say the breakfast was decent. Day clerk at front folding table was very rude
Stayed 2 nights in Nov 2024

10/10 Excellent

Noe A.

Liked: Cleanliness, property conditions & facilities, room comfort
The night front desk lady....not so friendly...overall everything was nice!!
Stayed 1 night in Dec 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay there it was so bad
Stayed 1 night in May 2024

2/10 Terrible

Alex

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs an upgrade.
Stayed 1 night in Feb 2024