"I booked a double King Bed room for my wife and I and when i arrived we were given a room with twin beds, not the romantic stay we was looking for. I was then offered to upgrade to a room with a king bed (which i had already booked) for an additional £20. Also offered a sea view room for £80 which i politely declined, then this was immediately reduced to £50, declined again and then offered to me at £40. I felt forced into paying for a double bed so paid the £20 where the room was a little smelly so i just paid an additional £40 and had the sea view room, but if i originally had the king room from the start i wouldn't have needed to moves rooms in the first place or forced to pay anything extra. Joanna on reception was not helpful at all.
All that aside, the hotel was great, breakfast was lovely and bar was good in the evening. Unfortunately didn't have enough time to make use of the gym / pool facilitlies.
Parking for the night was £29 (with a discount code provided by reception)
Overall, great stay but did not get what i orginally booked and forced to pay extra for an upgrade.
I am also a Hilton Honors Member and reguarly stay in the Hilton chain, but this counted for nothing as i booked with Expedia."
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