Khách sạn gần Phố Thương mại Hoa Mậu tại Bắc Kinh

"The hotel was really kept clean, rooms was excellent, staff very friendly, i was extremely satisfied with the free laundry service provided by the hotel, made my trip less stressful"

"Amazing location"

"The staff were amazing and helpful even with help of translation. Close to the subway. Room was clean."

"We stay from 17-24 May (7 nights) The receptionist held deposit 12000RMB when we checked-in. When we checked-out the cost was 8342.73RMB. The receptionist told me there will be a refund to my account in its original form. On 29May I received 200RMB from them. I immediate send email to ask and phone call to followed. My reply was have to be checked my bank cause the money 3657.27RMB was returned. I don’t know how and where to get help to have my money back. The ridiculous was the hotel...

"not bad"

"The service was exceptional and especially the concierge Sky was amazing"

"Beautiful hotel, lovely staff - felt worth the price."

"Superb entrance (you will love it) and gorgeous foyer 💕 staff are super nice. Rooms are clean, functional and have slippers, fresh bottles of water every day. Washing machine was added bonus but struggled to dry them as laundry room dryers were on so low it took hours (my only slight negative). We are heading back there after a 5 day detour to Shanghai so see you soon ❤️"

"it is a design property in the downtown centre, which is convenient. However, the signage, in particular inside the room is terrible. It takes time to work out what button is for what. It is not internationally standardised but a uniquely designed and developed most likely by the hotel. And that is the problem. Guests tend to be tired after flight and just want to settle in and relax. Yet, it takes ages to work out how the buttons work and are responsible for what, which can be frustrating....

"We had a fantastic stay. The hotel was modern, very clean and had good amenities. It also has a great location within walking distance of Sanlitun other malls and the CBD. Most importantly the service was impeccable in all areas - housekeeping, breakfast and concierge, with Josie and the team at reception especially helpful with all our needs and regarding our questions about activities in Beijing."

"The service was not attentive enough. Staff did not proactively assist with luggage when I was leaving, and customers were not greeted in the hallway. The lobby was chaotic, and staff did not provide clear instructions. During checkout, staff did not notice that the fee had already been prepaid and tried to charge me again. Terrible customer experience considering it is a 5 star hotel. Room is clean with pleasant smell."

"It's was very nice"

"Beautiful breakfast and helpful staff."

"This hotel presents itself in a professional manner, but the actual service quality does not match the expectations set. The front desk staff are polite on the surface, often smiling, but there is a noticeable lack of initiative or genuine willingness to assist guests. Interactions feel mechanical rather than service-oriented. Another major inconvenience is the handling of food delivery. Unlike the common practice in many hotels in China, where deliveries can be brought to guest rooms or at...

"it is in a good location to get around Beijing without getting caught in jams. It is near 2 malls with great food options"

"Great food and helpful staff"

"If you want to treat yourself and sleep in luxury stay here. This is one of the best hotels in the area. Access to stores is unmatched. The rooms are spectacular and worth every penny."

"N/a"