Search Hotels Near Hugenot House, East Hartford

"Always have a great stay at this place. Customer service stands out compared to other places in the area."

"Great location, great staff, clean room, comfortable bed and nice breakfast. Safe area close to restaurants, shopping and theatre in Hartford Thank you Best Western! 😊"

"Pool was closed "

"Room was clean and every1 was nice"

"Just ac was not working "

"All good"

"No hot water for shower. Breakfast buffet had roaches. Looked more like a shelter than a motel. Only highlight was no roaches or bugs in room."

"The cleaning staff began banging on our door at 8:46am when checkout wasn't until noon.. after saying we weren't checking out until then we heard loud rude comments outside with noise that continued until we forcefully left , it seems odd there'd be a checkout time if the staff is going to try to kick you out 3hrs before hand, after I had a long day taking the bar exam the day before "

"The best thing I can say about the place was that it's cheap, especially for a place that allows pets. Unfortunately there was a lot that wasn't so great, even when you do consider the cost. - The TV was just a huge pain in the ass to use. - The internet was slow and inconsistent and just completely went out for like 12 hours. -The key cards continuously stopped working and we kept having to go back to the front desk to get them working again. - While we were gone on one of the first days a housekeeper entered the room to clean because apparently you need to request for people to NOT go through your stuff when you're not there. - The water pressure and the temperature was constantly fluxuating. Trying to have a shower was often annoying because the water would often shift from too cold or too hot regardless of how hot we actually set it. - The minifridge was a nightmare. It would randomly make this really loud and obnoxious buzzing sound that drowned everything out. We had to go through some really annoying workarounds to make it shut up. The staff seemed pretty nice, but the room itself was far from ideal."