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"Thermostat worked, unlike elsewhere at times on this trip. Could've used two coffee packets per day, but otherwise room service was excellent. Reception is on 7th floor with a great view of Sakurajima. Aesthetically pleasing and functional room."

"Always great at APA Hotels great location, nice breakfast, top service and room I stay there again "

"We were given a beautiful upgrade with a fantastic view of the volcano. Couldn’t have asked for more. "

"We had a fantastic stay here with our two year old and four month old. The baths were great and also had a sauna and cold pool, and the room was very clean and comfortable. The kaiseki dinner and breakfast were superb and there was a menu in English. Our host Sarina was wonderful. The hot sand onsen is a short walk from the hotel and was very easy to get to. We loved the small touches for the children with the kids’ yukata robe and Anpanman slippers and the manager brought our car right to the front to help us load up in the rain. A brilliant traditional Japanese inn stay that comes highly recommended from us"