"The best location, walkable distance to everything you’d want, and in a very cool neighborhood. The pool is nice, everything is very clean. Friendly and helpful staff. 100-% recommend Hotel Luz! Mérida is such a beautiful town and the people are amazing. I traveled alone as a woman with my two kids and felt very safe. "
"The best location, walkable distance to everything you’d want, and in a very cool neighborhood. The pool is nice, everything is very clean. Friendly and helpful staff. 100-% recommend Hotel Luz! Mérida is such a beautiful town and the people are amazing. I traveled alone as a woman with my two kids and felt very safe. "
"As my former profession in the hospitality industry I am mindful of the challenges in providing a service that exceeds customer expectations. In our 4 day stay at the property the staff went above and beyond to ensure our stay was memorable.
From the greeting received on arrival by “Hector” to the fabulous services provided by Alberto, Juan, Cindy (food and beverage) & all other staff interactions with Ivan , Enrique and many more the professionalism and attention to detail was very much...
"As my former profession in the hospitality industry I am mindful of the challenges in providing a service that exceeds customer expectations. In our 4 day stay at the property the staff went above and beyond to ensure our stay was memorable.
From the greeting received on arrival by “Hector” to the fabulous services provided by Alberto, Juan, Cindy (food and beverage) & all other staff interactions with Ivan , Enrique and many more the professionalism and attention to detail was very much...
"I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!"
"I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!"