Independent, In Tchong, Bát Xát

"We requested to clean room but they did not. When we asked receptionist, they afirmed that room had been cleaned. Then, housekeepers came and asked us to hang out for 20 mins. After 40mins, I questioned recept whether they finished or not? I was being tired and sleepy. They told me that their staff has finished for a while. However, when I came to bed, Bedcover and pillowcase were still dirty and not replaced by new ones. Suprisingly, glasses in bathroom was not cleaned, they had stains in the...

""Location is very nice. Nice walking area. Stunning view from the room. The view from the terrace was great. Staff speak English so it was easy communication. The homestay and the rooms are very clean and comfortable. The staff is great, very kind, helpful and reliable. Fast washing service. And advice of tours and things to do around. There are a lot of insect so you should close window and doors when go out""

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"Lovely place in the outskirts of Sapa. Large rooms, clean and quiet. Will stay here again. "

"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."