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"There was any access to the pool regardless of the season, the pool is pay per visit which doesn’t make sense. During the booking it says there’s pool access but does not mention that you have to pay to use the amenities. The cleaning staff were very friendly which I appreciated but the staff at front desk were not very helpful, I would say average service. "

"The room is small, but functional. Convenient location to many shops and stores. Starbucks is right below the hotel. The view from the hotel is excellent. The offers great view of the entire city of Tokyo. The property is clean and well maintained. The paid breakfast has excellent selections. The only drawback is that it is 30 minutes car ride away from Tokyo Station. "

"Excellent hotel! The bakery is superb."

"This hotel was perfectly located within a five minute walk from Shinjuku station right in the heart of the Kabukicho area. The staff were friendly and helpful and the amenities on the first floor of the building were perfect. Very bustling area but rooms were quiet so you couldn’t tell . The shower was one of my favorite parts as well. Very nice overall"

"Great location to visit Tokyo, close to Shinjuku station. you can visit Shinjuku area by foot: Gyoen Parc, Shinjuku crossing, 3D cat, Gozilla, Omoide Yokocho (Memory Lane) and many restaurants! Great staff. Amazing breakfast. We would come back anytime.."

"Excellent customer service provided by the staff. Very close to train and subway station"

"Great price & location "

"The sink in the single room was a bit clogged. There were also stains on the wall and carpet. The double room was very good tho. "

"Convenient location. Airport limousine bus stop."