Free full breakfast available daily 6:30 AM to 9:30 AM
Things to do
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping on request
More
Designated smoking areas (fines apply)
Room amenities
Bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Cashless transactions are available
We should mention
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Frequently asked questions
Does Serpa Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Serpa Hotel?
As of 27 Sep 2026, prices found for a 1-night stay for 2 adults at Serpa Hotel on 28 Oct 2026 start from 902.397 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Serpa Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Serpa Hotel?
This hotel doesn't offer parking.
What time is check-in at Serpa Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Serpa Hotel?
Checkout is at noon.
Where is Serpa Hotel located?
Situated in Itacoatiara, this hotel is within a 10-minute walk of Praça Da Polícia and Itacoatiara Lookout. Itacoatiara Waterfront is 0.6 mi (0.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Serpa Hotel Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.2
Amenities
8.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 26 out of 73 reviews
10 - Excellent
26
Rating 8 - Good. 26 out of 73 reviews
8 - Good
26
Rating 6 - Okay. 15 out of 73 reviews
6 - Okay
15
Rating 4 - Poor. 4 out of 73 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 73 reviews
2 - Terrible
2
Reviews
Verified review
6/10 Okay
William
6 Aug 2026
Hotel simples
Stayed 2 nights in Aug 2026
Verified review
8/10 Good
Tereza
28 Jun 2026
Liked: Staff & service
Razoável da pra dormi ,mas pode melhorar
Stayed 2 nights in Jun 2026
Verified review
10/10 Excellent
Rosinaldo
18 May 2026
O Serpa Hotel, têm algo de antigo e moderno ao mesmo tempo, que me deixa feliz!
A janela do quarto era um pequeno basculante, o box do banheiro não tem nem sequer uma cortina, durante o banho molha o banheiro todo e o café da manhã é bem ruim.
Stayed 2 nights in Apr 2026
Verified review
6/10 Okay
Jafé
16 Mar 2026
Liked: Cleanliness, staff & service
A limpeza e acessibilidade da área de lazer não estavam boas. Outro ponto a ser melhorado são as entradas dos banheiros nos quartos. No que eu fiquei, há um degrau enorme que pode gerar quedas
Apenas achei o chuveiro um tanto perigoso, quanto aos fios expostos, e talvez a tensão tbm esteja incorreta, usei na 1ª temperatura e saiu fumaça, até ardeu a garganta. Daí usei só o de água fria mesmo.
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Hustane Hackla
8 Jan 2026
Liked: Cleanliness, staff & service, amenities
Comodidades foi muito bom, apenas a intenert que tava pessimo lá
Stayed 1 night in Jan 2026
Verified review
10/10 Excellent
Priscila
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
Super atenciosos , café da manhã excelente 😎
Stayed 2 nights in Dec 2025
Verified review
10/10 Excellent
Simone Rosas
2 Jan 2026
Liked: Cleanliness, staff & service, amenities
Acomodações muito boas, tudo muito organizado, limpo, higienizado...equipe muito gentil, café da manhã bem diversificado... tudo dentro dos conformes e confesso que superou nossas expectativas.
Registramos algumas ressalvas, para a melhoria na oferta dos serviços prestados.
Informamos que estava acompanhando um casal de idosos com mobilidade reduzida (meus pais) e ficamos instalados no quarto 04 / térreo.
1- colocar barras de apoio nos banheinhos (boxe e próximo ao vaso sanitário para melhor segurança e mobilidade das pessoas;
2- abaixar a posição do armário do banheiro para facilitar o uso, pois o mesmo é muito alto, não permitindo o acesso por pessoas de mais baixa estatura, a exemplo a minha mãe;
3- disponibilizar pelo menos duas cadeiras no que compreende os quartos coletivos para melhor comodidade dos hóspedes;
4- disponibilizar tomadas comuns para facilitar o carregamento dos celulares e equipamentos eletrônicos.
Recomendamos o vosso hotel para outros contatos, esperamos ter contribuído para as melhorias.
Muito obrigada.
Os quartos são espaçosos, o hotel é limpo, as camas são boas; destaque para o café da manhã: frutas, suco, tapioca, pão de queijo, presunto, queijo, ovo frito...
Stayed 2 nights in Dec 2025
Verified review
6/10 Okay
Moises
8 Dec 2025
Liked: Cleanliness, staff & service, amenities
Os travesseiros tem de ser trocados com urgência, tem de reforçar a porta,
Já o atendimento e o café foi excelente.
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Thiago façanha
7 Dec 2025
Liked: Cleanliness
Tranquilo. Limpo piscina top!!
Stayed 1 night in Dec 2025
Verified review
8/10 Good
Carlos
7 Dec 2025
O quarto tava um pouco com cheiro de mofo
Stayed 1 night in Dec 2025
Verified review
6/10 Okay
Dalton
30 Nov 2025
Disliked: Cleanliness
Ar condicionado muito barulho e pouca eficiencia.
Stayed 2 nights in Nov 2025
Verified review
4/10 Poor
EDUARDO
23 Nov 2025
Liked: Staff & service
Disliked: Room comfort
Precisa melhorar as condições de comodidade, para se ter mais conforto.
Cama confortável, quarto grande, ar condicionado ok, banheiro bem grande. Café da manhã bem simples, mas ok também. Localização ótima. Nada deixou a desejar. Recomendo.
O local e' bem localizado e confortável. recomendo aos demais amigos que estejam passando por este local.
Stayed 2 nights in Jan 2025
Verified review
6/10 Okay
LUCIANA
11 Mar 2025
Liked: Cleanliness, staff & service
Viagem curta à trabalho, hotel limpo, cama confortável, café da manhã simples mas gostoso
Stayed 1 night in Mar 2025
Verified review
6/10 Okay
Cláudia
26 Jan 2025
Disliked: Room comfort
Avaliação do quarto
As janelas do quarto não tinham trancas, completamente sem segurança. O colchão muito mole, o armário quebrado e cheio de poeira e o copo em cima da geladeira sujo de poeira.
Stayed 2 nights in Jan 2025
Verified review
4/10 Poor
LIZABETE
30 Oct 2024
Liked: Staff & service
Disliked: Room comfort
Regular
Hospedagem regular pois tivemos que pedir para trocar o colchão do quarto que era muuuito fino.
Não gostei da acomodação. Quarto sem janela acho que por isso tinha mão cheiro. Colchão extremamente velho, sem nenhum conforto. Péssima experiência. Café da manhã bom, pessoas atenciosas, somente estrutura precisa de adequações.