8/10 - Tốt
Mohammad Arif
25/07/2025
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
We stayed at a hotel called Buca in Izmir. Overall, everything was great. The staff were friendly and helpful, and the breakfast definitely added value beyond its cost.
However, there was a management issue that could easily be resolved and would greatly enhance the guest experience. The hotel management should personally inspect the reserved room before the guest arrives.
After a seven-hour journey, we were really tired when we arrived, and unfortunately, we were met with some issues. The bathroom sink was leaking, and the floor of the room was so dusty it felt like no one had opened the door in years.
I’d like to thank Mr. Veli for his respectful and kind attitude. He promptly came, cleaned the room, and helped us switch to a better one.
The hotel has a very good location, the room layout and cabinets are excellent. However, the TV was not connected to the internet, so we had to make do with a small screen showing only local antenna channels.
In general, the stay was good and worth the price. The facilities are nice—just a little more attention to management would make it much better.
Mohammad Arif
Lưu trú 6 đêm vào Tháng 7, 2025