Khách sạn Jackson

"Staff worst ever dealt with"

"A/C was pretty good. Room was clean. I did miss having a coffee pot and microwave in the room but they were avaliable in the breakfast area. The staff was very friendly and the morning buffet was surprisingly good. "

"It was a nice room, and the staff was pleasant!"

"Overall, this hotel was basic but perfectly fine for the area. The room was quiet, which was a plus. The mattress was definitely on the firmer side, but the linens were surprisingly nice and comfortable. Towels were pretty basic and smaller than expected, but usable. The check-in process after dark was a little unusual — you ring a doorbell from outside and staff handle everything through a glass slot in the door. It felt a bit odd at first, but it worked. There aren’t a lot of hotel options...

"Quite"

"N/a"

"The property is old but clean. The parking is easy. Didn’t do breakfast so no input on that. Bed was comfortable. Nice working fridge. Had trouble with the shower not draining and they fixed it right away. Easy to get to, right off the highway. Would stay there again."

"I stay here often so to see that the room I was given this last time was in poor condition surprised me. In addition to being asked several times if I was checking out (this was at around 9am) and constantly reminding me that check out is at 11am was a bit too much for me."

"Parking was easy."

"There needs to be a deep clean on the property in common areas, stair exits need trash emptied. Elevator was filthy. This is not HK problem this is management not prioritizing common areas as needed. Skimping on hrs ect…."

"My stay at Tru by Hilton was unfortunately disappointing overall. The biggest issue was cleanliness. The bathroom was clearly not cleaned thoroughly before my arrival — there was hair throughout the shower and corners, grime buildup, cobwebs, marks on the bathroom walls, and the toilet itself appeared visibly dirty and unsanitary. I ended up having to clean parts of the bathroom myself, which was very off-putting. The room itself was not terrible, and the hotel has a modern look, but the lack...

"The property was clean quiet and the staff cooperative."

"Carpet in the room was torn. It had not been vacuumed. Pillow looked like it had been used. The bathroom and shower were great."

"Clean room. Sadly my toilet had issues"

"Little things were not done. Freezer needed defrosting. No towell racks in the bathroom"

"The location was behind another hotel which appeared sketchy."

"The pool was close but I enjoyed the gym and the breakfast, the room was a little bit cold the temperature was kinda of hard to adjust. Room was clean staff was very nice and friendly. I really enjoyed my stay there. Thank you so very much."

"Clean room and property. Courteous staff. Decent breakfast."

"Mold in the bathroom."