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"I believe this hotel is a good value for travelers to Jacksonville. Its close to downtown/center of the city."

"Great value"

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"Clean room, friendly staff "

"The staff were amazing and very customer oriented. "

"The pool was out of service, the shower water kept changing temperature, and the shower drain was clogged."

"Room was really nice and comfortable, very clean."

"I wrote a review previously and I now received another review request I presume hoping I would change my review. I had an awful time at this hotel. The staff was terrible. The room was ok but the garbage pails were never emptied during our entire 2 day stay. We waited more than an hour & a half for an additional blanket after calling the front desk 3 times & only to find after not deciding to call a fourth time they the blanket was left at the door without the person even knocking to let us know it was there. So we were cold for almost 2 hours. The parking fee is excessive. Overall it was one of the worst experiences u have ever had at a hotel. We would NEVER stay at this Hotel again. I guess that after Jimmy Buffet died the hotels went downhill. I stayed at the resort in Hollywood Fl several years ago & it was great. This hotel not so much. Don’t waste your time & money to get aggravated!"

"Shower wasn't clean,no black out curtains, most of the building were under construction, towels were dengy,ice machines were very far away from room.. i don't recommend."