"They gave us a room with a broken refrigerator that can’t be fixed as they told us later, no phone connection to the reception, broken TV, and rude staff. When we asked to be transferred to another room with better view, the reception staff were not accepting that until they sent someone to try to fix all these issues. The receptionist didn’t bother himself to share with us the internet connection procedure and the breakfast time and location. Later, after arguing with the receptionist, they...
"Booked the hotel in Jan 26 for stay in Aug 26. The booking team kindly accommodated my request for 2 rooms near each other as we were a family of 5 . Location is great , about 15min from the Old Town , and is right next to the river .
Check in was smooth . Kindly assisted by Nudzjema - who was extremely helpful after a long journey . Thankyou. The rooms were on the 7th floor . Great size with all the amenities needed . Very quiet at night . Bathrooms . Housekeeping was brilliant - chap called...
"Unfortunately, this property was very disappointing and appears to be poorly maintained. There was a significant amount of trash around the property, which took away from the overall experience.
Inside the room, the bathroom ceiling was leaking, and there were areas where you could see exposed damage. The air conditioning was also essentially nonexistent, which made the stay very uncomfortable.
The one positive was the staff—they were very nice, friendly, and welcoming. Unfortunately, the...
"It’s an ok hotel, but good for Bosnian standers it’s a non smoking facility, but you can definitely smell smoke because the everyone smokes in Bosnia and they don’t follow this rule well."
Giá thấp nhất mỗi đêm dựa trên kết quả tìm kiếm trong vòng 24 giờ qua cho 1 đêm lưu trú cho 2 người lớn. Giá và tình trạng phòng có thể thay đổi. Có thể áp dụng điều khoản bổ sung.
Đổi ýĐặt phòng ở các khách sạn cho phép hủy miễn phí
Chọn kỹTìm trong số gần một triệu nơi lưu trú trên toàn thế giới
