Aparthotel

Shamai Suites Jerusalem

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Located close to Western Wall, Shamai Suites Jerusalem has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

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About the area

Located in Jerusalem, Shamai Suites Jerusalem is in the city centre. Mamilla Mall and Liberty Bell Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Machane Yehuda Market and Ben Yehuda Street. Jerusalem Botanical Gardens and Ramallah Palace of Culture are also worth visiting. Visit our Jerusalem travel guide
View more Aparthotels in Jerusalem
Map
Ben Hillel 15, Jerusalem

What's nearby

  • A mural of a lion on a metal shutter.
    Ben Yehuda Street
    1 min walk - 0.0 km
  • The Dome of the Rock with the Al-Aqsa Mosque in the background.
    Mamilla Mall
    10 min walk - 0.9 km
  • A narrow market street with various stalls selling jewelry, textiles, and other goods.
    Machane Yehuda Market
    10 min walk - 0.9 km
  • A cobblestone street with historic buildings and a castle-like structure.
    Jaffa Gate
    13 min walk - 1.2 km
  • Zion Square
    2 min walk - 0.2 km

Getting around

  • Jerusalem (JRS-Malha Railway Station)
    17 min drive
  • Yekuti'el Adam Station
    18 min drive
  • Tel Aviv (TLV-Ben Gurion)
    56 min drive

Restaurants

  • קצפת פרוזן יוגורט
    2 min walk
  • McDonald's
    1 min walk
  • Big Apple Pizza (ביג אפל פיצה)
    2 min walk
  • Muffin Boutique
    1 min walk
  • Iwo's Meatburger
    2 min walk

About this property

Shamai Suites Jerusalem

  • Aparthotel near Machane Yehuda Market
  • Close to Western Wall, Shamai Suites Jerusalem has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
    • A round-trip airport shuttle (surcharge), tour/ticket information and a lift
    • Luggage storage, smoke-free property and concierge services
  • Room features
  • All guest rooms at Shamai Suites Jerusalem have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Showers, free toiletries and hairdryers
    • LCD TVs with cable channels
    • Kitchenettes, fridges and microwaves

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Frequently asked questions

Is Shamai Suites Jerusalem pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Shamai Suites Jerusalem?

Check-in start time: 2 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Shamai Suites Jerusalem?

Checkout is at 11 AM.

Does Shamai Suites Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ILS 350 per vehicle applies.

Where is Shamai Suites Jerusalem located?

Located in Jerusalem City Centre, this aparthotel is within a 15-minute walk of Ben Yehuda Street and Machane Yehuda Market. Mount Herzl and Zion Square are just steps away.

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Reviews

Shamai Suites Jerusalem Reviews

8.4

Very good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 181 out of 400 reviews
Rating 8 - Good. 152 out of 400 reviews
Rating 6 - Okay. 39 out of 400 reviews
Rating 4 - Poor. 13 out of 400 reviews
Rating 2 - Terrible. 15 out of 400 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location Big place Clean I love this place.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good in general
Verified review

8/10 Good

Liked: Cleanliness
Fair value but right across the street from a raucous hostel that offers a party deck that is VERY NOISY late at night. Also, no front desk or reception staff, you have to call someone to enter building which means you need local phone service on mobile phone.
Stayed 4 nights in Dec 2022
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness

Poor place to stay

Bad condition, seemed like it haven't been cleaned for months. Strong smell of cigarettes
Stayed 1 night in Feb 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It's a very dirty place, since the entrance. Towels are more grey than white. Rooms, and bathroom are not cleaned daily. Curtains are broken. Living room has not receive maintenance for years
Stayed 6 nights in Nov 2022
Verified review

8/10 Good

Liked: Room comfort
Disliked: Communication

Good apartment but very bad communication

Location is great! We are close to everything. The apartment was big and very comfortable. Although we didn’t understand the point to have such a big kitchen, there is no utensils at all, even not a coffee machine or a sponge to wash the dishes. In the small room, it looked like beds haven’t been changed. But the real problem was that there is no communication at all. After booking we didn’t receive a message explaining how to check in. It says the check in is from 14h, it also says that there is a reception. I arrived when we were lucky because there was someone cleaning some apartment. He opened the door and let us know the apartment we booked was not ready yet (we have booked the same day). We left our luggages in the parking and Came back 2 hours later, After 1 hour maybe someone answered the message i have sent, saying that someone would come to welcome us. We waited no one came. Someone was leaving the building, so that’s how we could go in. We didn’t know where were our luggages. We tried to look in the different floors for sooemone, we found the same guy repairing something in one of the apartment. He said that our apartment was ready and he had the key, but our luggages were somewhere that someone had closed with a key and this someone had left. To make is shorter, we had our luggages a few hours later. We didn’t hear from the owner. Nothing!! We were lucky this guy was there repairing something. Thats an unacceptable behavior. No respect at all!!
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort

Tres decevant

Appartement bien situe mais vieillot lit casse menage inexistant malgre plusieurs demandes je me suis retrouvee a acheter de la javel a 22h
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Disliked: Cleanliness, communication

Dårlig og uvenlig betjening

Manglende hjælpsomhed og dårlig behandling ved indtjekning og afrejse. Ingen hjælp at hente ift transport og aktiviteter i byen. Fin beliggenhed, men larmende og trist udsigt. Dårlig sovesofa, kolde og beskidte værelser. Venlig og imødekommende rengøringspersonale dog.
Stayed 3 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Super Aufenthalt

Super gelegen an der Ben Yehuda street und nahe dem Mahane Yehuda Markt. Sehr geräumige Wohnung. Gutes Preis-/Leistungsverhältnis.
Stayed 1 night in Nov 2022
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Die Suite an sich war schön, groß, sauber und sehr zentral gelegen. Das Personal ist sehr nett. Allerdings ist es durch das direkt gegenüber liegende Hostel mit einer großen (Party-)Terasse und durch die direkt am Haus befindliche Fußgängerzone mit zahlreichen Bänken besonders nachts unglaublich laut!!! Wir fühlten uns wie beim Camping auf einem Festival und das bis 6 Uhr morgens. Die Fenster isolieren leider überhaupt nicht. Zudem gab es keine Rezeption wie angegeben, sondern eine Telefonnummer an der Eingangstür. Ohne israelische SIM-Karte benötigt man die Hilfe von Einheimischen zum Anrufen. Laut Expedia-Buchung sollte die Rechnung direkt in der Unterkunft gezahlt werden, was wir auch taten. Allerdings buchte die Unterkunft parallel dazu den Betrag auch auf der hinterlegten Kreditkarte ab. Beim Versuch der Rückbuchung sogar ein zweites Mal. Ich warte nun seit 14 Tagen auf die Rückabwicklung durch meine Bank. Fazit: Wer in Jerusalem nicht zum Feiern ist und nachts schlafen möchte, sollte sich definitiv eine andere Unterkunft suchen.
Stayed 3 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was wonderful! We walked everywhere. Lots of shops and restaurants. The suite was spacious. We loved that our two boys got their own small bedroom with comfortable twin beds. The living room furniture is a little old and the place felt a bit dusty but all in all we loved our stay!
Stayed 1 night in Jun 2022
Verified review

4/10 Poor

Liked: Amenities
Disliked: Communication
The room was okay but checking in was an issue. It wouldn’t have been an issue if we could have been e-mailed a code beforehand to get into the building Also the phone # was useless as we hadn’t found a cell store to buy an Israeli SIM card yet. The amenities such as shampoo & lotions were nice as was the jacuzzi tub but we had to ask for bowls, utensils & cups. We bought our own dish cloth & dish soap as there was none there. We had to ask to have the floor swept. There wasn’t a broom in the room. We weren’t told that there was a Disco adjacent to our room. On 2 nights of our stay the music was so loud we had to leave the room at 1:00 am as we couldn’t sleep it went on ‘til 3:00 am. We are okay with a bit of street noise but this was really too much!
Stayed 10 nights in Apr 2022
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
Les moins :Nettoyage très moyen. Le chauffage est inutilisable pour dormir. Vaisselle manquante :1couteau pour 2, pas de casseroles ni plaques chauffantes. Peintures sur voilages, box internet. Canapé bricoke avec vis et boulons et bout de tissus blanc de récupération. Les plus: emplacement. Bonne literie. Spacieux. Le plus
Stayed 1 night in Mar 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

bad experience

noisy, bad service, dirty, confusing employees, terrible check in experience
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness

Central location to lay your head

I primarily use Hotels.com because the guest ratings are usually fairly accurate. However, they missed the mark on this one. This hotel offers a central location to great restaurants and activities but falls short on most everything else. There is no lobby...so checking in is challenging. The price is less expensive than most but the furnishings are badly worn. Paint chipping from ceilings, sliding doors that dont properly lock and the inconsistency of hot water make this hotel a little sketchy.
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort

Excellent Location

The room was spacious, and in good condition. No front desk and very little interest in being attentive. We ended up using another Hotel to arrange car service to the airport, finding a COVID19 testing location for our return trip and getting local information. This place is great for an extended trip if you are very familiar with the Jerusalem area.
Stayed 5 nights in Nov 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

VERY DISAPPOINTING

Awful....no hot water, no lock on outer door, hall light did not switch off. 3 hangers in tiny wardrobe for 2 people. Not enough cutlery. Not enOugh towels. Safety deposit box broken. Crumbs in the cutlery drawer. Described as Deluxe!! It was less than basic! Meant to have a front desk/concierge, this was non existent. In a busy street, very noisy, we could not sleep as there was noise outside until 3am. We checked out after one night....one of the worst places we have ever stayed in.
Stayed 8 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great stay

Location was ideal for being in the heart of activity. Right off the pedestrian mall. The room was comfortable with great air conditioning, great natural light, and a strong shower. Room cleaning and towel change was a bit sporadic but the on-site employee will respond quickly to anything you need. Secure lock on door. Large safe in room. There were no hangars origanally but staff quickly remedied that.
Stayed 7 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Jerusalem City Center

In the middle of Jerusalem City for a very reasonable price. Good parking (to be paid; about 80 Shekel/night) opposite the street
Stayed 4 nights in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in an excellent location, staff was friendly and accommodating, apartment is spacious and comfortable. The couch could use an update but the mattresses, blankets and pillows were comfortable and clean.
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, room comfort

מיקום מרכזי.בעית חניה מלון טוב ללינת לילה

מלון במקום מרכזי, בדרך כלל אין פקיד קבלה,התקשורת טלפונית,חדרים נקיים יש חומרי רחצבה ומגבות ,יש מקרר וקומקום עם קפה ותה.בחדר שלנו טלבזיה בחדר שינה לא עבדה,אצל החברים לא היה שלט לטלבזיה .וסה"כ כ בסדר ללינת לילה
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Liked: Communication
Disliked: Cleanliness, room comfort

הקורונה עשתה רע למקום

החדרים שקיבלנו לא תואמים את מה שהזמנו החדרים מאוד מלוכלכים מלא אבק החדרים מאוד מוזנחים הצוות היה חסר עונים ניסה לעזור המלון ממוקם במקום מעולה רק חבל שלא מנקים ודואגים לאחזקת הנכס לא מומלץ
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Liked: Communication
מיקום מרכזי ,חדר בסדר ,רמת נקיון בינונית סה" כ תמורה למחיר .ה
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
מקום מקסים במיקום מרכזי .
Stayed 1 night in Mar 2021
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room. Cigarettes... Not clean enough. Perfect location
Stayed 1 night in Feb 2021