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"As always , great hotel great friendly staff and peaceful "

"We had a Club room and access to the Club lounge for our week long stay. Leon was the staff member looking after the Club Lounge for most of our stay. He was friendly, respectful, anticipated our needs and ensured we knew what was available to us. He ensured we were happy with our stay and time in the lounge. Don't think he could have been better! He made us feel at home and that he truly cated about making our stay the best it could be. Leon was hospitality at its finest."

"Chris at the front desk was Excellent"

"Sehr freundliches Personal."

"The stay was perfect"

" Nice, friendly, helpful. I say very good place to stay."

"No customer care at all, We didn’t understand each other because they don’t speak English but atleast they could assign someone who can communicate in English My friend and I slept at the reception because they didn’t give us the information about the key and we call the customer service number the whole night and no one ever picked at the same time no one was around the hotel ..How come at the hotle all the staffs left ??I was very disappointed with the service "