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Portage Inn & Suites

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Portage Inn & Suites

Hallway
Deep-soaking bathtub
Coffee service
Exterior
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Single Room (Queen Room , Assessable)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, 1 King Bed with Sofa bed

Comfort Suite, 1 King Bed with Sofa bed | Living area | 32-inch flat-screen TV with satellite channels, TV

Comfort Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Single Room (King Jacuzzi Room)

Deep-soaking bathtub

Deluxe Single Room (King Jacuzzi Room)

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Queen Beds Standard Room

2 Queen Beds Standard Room | Premium bedding, desk, blackout curtains, iron/ironing board

2 Queen Beds Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
1912 E Kilgore Rd, Portage, MI, 49002

Getting around

  • Kalamazoo Transportation Center - 15 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 2 min drive

About this property

Portage Inn & Suites

Hotel near Western Michigan University
Consider a stay at Portage Inn & Suites and take advantage of a library, laundry facilities and a fireplace in reception. Enjoy the gym, as well as activities such as archery. Free in-room WiFi and a 24-hour business centre are available to all guests.
Other perks include:
  • Free self-parking
  • Limo/town car service, express check-out and express check-in
  • Smoke-free property, a 24-hour front desk and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 79 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Archery
  • Billiards/pool table
  • Gym
  • Library
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 30 April 2025 to 5 May 2025 (dates subject to change).
The following facilities or services will be unavailable from February 23 2025 to September 3 2026 (dates subject to change):
  • Breakfast
  • Ski facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Kalamazoo
Country Inn Carlson Kalamazoo
Portage Inn & Suites Hotel
Portage Inn & Suites Portage
Portage Inn & Suites Hotel Portage

Frequently asked questions

Is Portage Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portage Inn & Suites?

Self-parking is free at this property.

What time is check-in at Portage Inn & Suites?

Check-in start time: 3 PM; check-in end time: 1:30 AM.

What time is check-out at Portage Inn & Suites?

Checkout is at 11:00 AM.

Where is Portage Inn & Suites located?

Situated near the airport, this hotel is within 2 miles (3 km) of Milham Park Golf Club, Air Zoo and Wings Event Center. Portage Creek Bicentennial Park and Southland Shopping Center are also within 3 miles (5 km).

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Portage Inn & Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 189 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 180 out of 1001 reviews
Rating 2 - Terrible. 175 out of 1001 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Tons of food spots and friendly service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was amazing!
Stayed 2 nights in Jan 2025

6/10 Okay

Joanne

It was just ok I know that they are working on things here!
Stayed 1 night in Apr 2025

10/10 Excellent

Lance

Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk personnel
Stayed 1 night in Feb 2025

10/10 Excellent

Wieslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and affordable.
Stayed 1 night in Jan 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable and clean hotel. Reasonably priced.
Stayed 1 night in Dec 2024

10/10 Excellent

Tatsuo

It was clean and good for the price. The staff is very friendly too
Stayed 1 night in Dec 2024

4/10 Poor

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed spread smelled like stale urine, the smoke detector kept beeping but there was no maintenance staff on site, the water got luke warm at best, and there were multiple stains on the couch.
Stayed 1 night in Apr 2025

8/10 Good

Jereme

Overall good.
Stayed 1 night in Dec 2024

4/10 Poor

Anabel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Pretty outdated. My room could’ve used some more sweeping. Front desk was not friendly at all. Little bit of an attitude. Roach in one of my rooms!
Stayed 1 night in Apr 2025

6/10 Okay

Diana

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very friendly. The room was very dirty there was residue over the night stand. The sheets were stained. Dust and hair found around the room. Would not stay again due to lack of cleanliness.
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and prompt front desk customer service.
Stayed 1 night in Dec 2024

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place will be back
Stayed 1 night in Apr 2024

2/10 Terrible

Markus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we stayed in was full of stains and it felt very unclean, the attendant was very rude, and the pool was indoors but was not heated so it was incredibly cold.
Stayed 1 night in Feb 2025

10/10 Excellent

Tatsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Job!

It was my 4th time staying there and this time the pool was open
Stayed 2 nights in Nov 2024

6/10 Okay

debra

The hotel was freshly painted and our room was very clean.
Stayed 1 night in Sep 2024

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was by far not the worst that I have been to it is dated and could use an update as far as the paint and interior of the room the staff was good and the atmosphere was nice breakfast was hit or miss. I would have no problem staying here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Although it's "walkable" from the airport - I had to walk across some grassy spaces between parking lots, but there were also fences blocking access between some parking lots - I would not recommend doing so in the dark. Once arrived, pleasant facility, pleasant greeting.
Stayed 1 night in Jan 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here each time we come to Kalamazoo and have not been disappointed yet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Overall accommodations were great. Staff was always friendly.
Stayed 5 nights in Mar 2024

6/10 Okay

Corey

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was old food in the fridge from somebody else. There was open soap on top of the corner of shower. Was nice hotel beside the poor job cleaning by housekeeping.
Stayed 1 night in Feb 2025

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel looked beatiful when we arrived. The staff was friendly and helpful! The room was spacious and clean! We love the exercise room and the pool. We will definately be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Staff & service, room comfort

A little getaway to travel for sports

Love the location of this hotel. The rooms were clean and comfortable, just a few things looked like that put a bandaid on things that are broken. Something things need to be actually fixed and not patched up. Breakfast was great and the pool was my kids favorite part!
Stayed 1 night in Oct 2024