"I had a wonderful stay at the new Radisson Blu in Almaty. From the moment we arrived, the experience was seamless and welcoming. The check-in process was quick and efficient, and the warmth from the front desk team immediately set a positive tone for our stay.
A special thanks to Elmina, along with Kamila and the entire front desk team, for their professionalism and hospitality. Also, sincere appreciation to Askhat, Director of Rooms, for ensuring everything was perfectly managed.
The stay itself was extremely comfortable — the rooms are modern, well-designed, and very relaxing. Being a new property, everything feels fresh and thoughtfully done.
What truly stood out was the restaurant team. Nurbol, Asele, and Elvira went above and beyond by preparing a customized, out-of-the-box meal for us, which was both thoughtful and delicious. They ended the experience on a sweet note with a delightful dessert, making us feel genuinely cared for.
The hotel’s location is another big advantage — very close to the airport and convenient for quick access to the city, making travel and sightseeing effortless.
Overall, a fantastic experience with excellent service, warm hospitality, and great attention to detail. Highly recommended for anyone visiting Almaty."
"I really wanted to give this hotel a better rating, but it came up short in many areas. The room was comfortable but housekeeping was minimal. I checked in on Sunday and didn't see a fresh towel until Thursday. Bed was never made during my week - long stay. No hot water the last two times I took a shower. Noisy! There was a youth soccer team in the two floors below, and twice I had to tell the front desk about the noise that came up the open stairwell like an echo chamber; the second time, the boys were playing ball in the hallway. Room features were inconvenient: only one light switch at the entrance, so I had to use my cell phone to find my way back to the bed after turning out the lights. Very little space on the bathroom vanity. Positives: the staff was courteous. Breakfast was good. The location is a bit away from the central sites (but near the train station 2), and easy for taxis to find and take you around for 1000-2500 tenge."
"Hôtel idéal si vous avez un vol tôt le lendemain. Super propre, chambres confortables, déco on point 👌, resto de l'hôtel pas cher avec un très long menu, staff super sympatique. Je recommande fortement."
"Excellent location and a really pleasant stay. Everyone was very nice and welcoming. The room is small but very cozy, with a fridge and a strong shower, which is always a big plus. Nothing to complain about at all, especially at this price."
"The spa was great and so were the ladies at the front desk!! The restaurant recommendations, printing my India visa, everything. This hotel is great and the location is great too. "
"The staff were inattentive and unhelpful,more interested on being on their phones.Food was terrible.Its in the middle of nowhere interesting and very few good cafes/restaurants nearby. The room was ok but i wouldnt stay there again."
"The information says that the Airport Shuttle service is 24 hours, but that's a lie. There is no shuttle service provided by the hotel. Other than that, the staff was very nice and hospitable."
Yes, there are holiday rentals close to the most popular sights in Kamennoye Plato, or you can select a more secluded option if you're looking for a relaxing stay.
What are holiday rentals like in Kamennoye Plato?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Kamennoye Plato. Holiday rentals offer extras such as kitchens and laundry facilities so you'll feel just like you're staying in your own home. If you're concerned about a sanitised environment, holiday rentals can provide a sense of privacy away from shared hotel lifts and busy reception areas while still allowing you a great travel experience. You'll also find more space in a holiday rental than in a hotel, which makes a holiday rental a popular choice for small groups.
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