Khách sạn gần Trung tâm mua sắm Kanawha Mall tại Charleston

"Positives: The breakfast was solid and the king size bed was comfortable. The shower/tub combo, despite being dated, worked well and were clean. At check-in, the staff were friendly and helpful. Negatives: We couldn't tell if we were staying at a Quality or Comfort Inn as both brands were reflected in the hotel signage and at the desk. We paid too much for what should have been up to Comfort Inn standards but was not. The TV didn't work well, the carpet was old and stained, and there was...

"Nice location near gas and food. There was a Neighborhood nearby and it was nice to go for a place to walk after a long day of travels."

"We stayed because we needed enough room for 5, that was good. The building is old and alittle run down. First the door wouldn't open, we finally got it to open. We closed the door and needed something else from the car and the door wouldn't open. After several tries we finally got it open. The attendant had to come and take part of the threshold off the bottom of the door,so we could get in and out. I wouldn't stay there again."

"Room was very clean and comfortable. Breakfast was great. Parking was convenient The staff was very nice and knowledgeable."

"Check in and out was easy. Room was clean. Staff was very helpful."

"For the price we paid I’d say it was OK. The room was small but we only needed somewhere to sleep for a night. One problem is that, since was so hot and the air wasn’t running when we got to the room, when we turned the air on, the entire room was wet, even the spread on the bed was got damp. I suggest they turn the air in the rooms on when the temperature outside goes above a certain temp. That would help with the mugginess. The rooms could use a good wipe down as they felt like there was a...

"The breakfast was minimal, when things needed replenished , the one staff on site acted put out and only added items when asked. Two separate hotels ours was the 3rd floor, the smell of pot was overwhelming, and there was a loud machine running in the building at 2 am which made it near impossible to sleep. I pray our next hotel is as advertised."

"Drug addicts hanging outside the hotel! Watching you walk to your room. Felt very unsafe didnt last an hour grabbed my stuff and left. Do not stay!"

"Price and location were what I was looking for and it did have thise"

"Homeless hanging out nearby, the pool was in a state of disrepair, stained hallway carpets. Just stayed less than 12 hours so it was okay, but definitely wouldn’t pick again."

"The deposit double $50 to $100.00 their deposit refund policy is non—ist or hard to find my wife started her menstrual cycle while we were at the property and had an accident with one of the Towels which happened to be one of the towels that we had brought from home and left it in the floor with the other towels of the bathroom floor they kept our deposit Wife cleaned the room when we got there and cleaned the room when we left there was no damage. The only thing that was wrong was the mental...

"Too far from from easily accessible restaurants. Other than that, it was fine."

"Looked ok by the photos but upon arriving, the location of this hotel was super sketchy, homeless people everywhere outside and did not feel safe for my family to stay at. Luckily Expedia was kind enough to help us cancel our reservation here and stay somewhere else!"

"The location is excellent. We stay in the suites and they were due for an upgrade five years ago."

"Access to the freeway."

"Working staff all very nice. See no management anywhere. Overpriced relative to nearby hotels in better locations"

"We arrived early in the day from our flight and the reception and housekeeping team were more than accommodating and worked to get a room ready for check in well before check in time! The room was clean and modern. The staff was friendly and helpful. It’s conveniently right next to a Starbucks. We walked downtown every day for lunch or dinner. Would stay again!"

"The hotel was sooooo out dated and not as clean as the pictures. Marriott definitely needs to give this hotel a lot of attention."

"Breakfast was nice"

"The hotel was clean and the staff was very warm and welcoming. We loved the daily cookies and popcorn offered in the afternoon. Breakfast was yummy as well. Would definitely stay here again."