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"Interesting traditional inn but modern facilities. Staff guide you around the property, which is quite unusual when you're used to staying in standars hotels. Staff have varying levels of English but thanks to Google translate it didn't cause any problems. Slight miscommunication about our check out time, but it was resolved and we found our way out of the hotel(!)"

"Our junior suite was amazing. We had locals sweets everyday in our room with explanation about the local ingredients. We had a beautiful view of the river and city and eat good & well balanced breakfast. The staff was very polite & gave us excellent service. Thank you so much! We enjoyed our stay!"

"Nice property overall. My only issue was with room service, communication was difficult. They should have more english speakers in key positions."

"Really comfortable stay, amazing hospitality. Traditional hotel with all Japanese decor, food menu and amazing hot spring bath for the hotel guests."

"The dinners were really special and should not be missed. The staff, though not very fully conversant in English were attentive and helpful. "

"Great staff friendly and accommodating."

"Very nice staff, spacious and clean room! "

"Great location right near the station, a large mall, bus interchange for all your touring needs and a wonderful onsen on the rooftop. A great value 3 star hotel. (Tip: Go for a room as you generally get more space)"

"We only stayed one night, but we loved it!"

"It was my first time to stay in Kanazawa. This hotel is near by Kanazawa station. It is easy to find out. The room & shared places are clean and the bed is wider than other capsule hotel. The only problem is they are on the third floor but don’t have elevator, so if you have large baggage, it is hard to go up."