Căn hộ tại Karandeniya

"Property was severely lacking working amenities - the tv had blurred screen, the gas was not working throughout the stay. We had requested for a late check-out and due to the issues with the room, they had agreed at no cost. However on the day of checkout, we were repeatedly disturbed by the staff, asking us to check out and every time we had to again explain the situation. What's the point of a late check-out if someone or the other is going to disturb every 5 mins. Disappointing stay. Will...

"I tried contacting you to discuss this relocation due to a let down on a prior booking in the Galle Fort area but your system doesn’t allow it. I appreciated the efforts of the advisors to help me secure another but it was a poor choice. No wifi TV that only allows playback via devices Made for very lonely evenings. Bathroom and kitchen areas could with daily cleaning - sink was not very pleasant.lLikewise bedding/towel could have fresh each day. Electrics in the bathroom not sure how safe....