Independent, Karlovo, Tỉnh Plovdiv

"Excellent."

"Spa is on the small side, but so is the hotel. It is well kept, saunas are hot. No staff"

"Хотелът е на добро ниво лаго обслужване, СПА зоната е отлична, услугите й също. Навсякъде е чисто, включително и басейните. Ресторантът е също на много добро ниво. Трябва да се обнови мебелировката в стаите и да се предостави повече комфорт, матраците също за смяна. "

"Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique."

"The reason, that we chose this hotel is the reviews of other customers. Extremely friendly, helpful and polite staff, clean rooms, comparatively far from the center (we were looking for a calmer and quieter place and for us the location was not a problem - 15-20 minutes walk from center) and extremely tasty and good food - delicious breakfast and good restaurant for the rest of the time). The only thing we were disappointed was food, we didn't manage to have dinner as we had planned. The hotel...

" The hotel in general and our room in particular was clean, refreshed and welcoming. The pool T was perfect, kids loved the water slide. There was an issue with the payment, but the staff worked out the problem and it was solved in the end. Overall an amazing 3 days there. "

"Sin lugar a dudas uno de los mejores hoteles en los que he estado nunca. El edificio es precioso en una casa del renacimiento búlgaro. Decorado con mucho gusto. Habitación súper amplia con un montón de detalles, agua, botellita de vino tinto, blanco. Recibimiento con copa de vino. El spa expectacular y qué decir del desayuno, delicioso. No es bufet pero nos ofrecieron 5 tipos diferentes de desayuno completisimos, que nos dejaron elegir tantos como quisiéramos, pero con uno tuvimos suficiente. El...