Khách sạn gần Bảo tàng Thư viện Bản thảo Karpeles Manuscript tại Jacksonville

"The hotel is beautiful and the restaurants were amazing. Our only minor complaint was the cleanliness of the rooftop pool area. It is a great space but could definitely be better maintained and maybe updated. Other than that we had a great stay for the Jazz Festival and would absolutely stay again."

"Clean room"

"Staff was great. This JW Marriott was disappointing compared to all the others I have stayed, it’s old and the walls are like paper. Sounded like people in next room were in ours! Restaurant seemed under staffed, again the staff was very kind. Building front area is around construction area. The hotel needs a remodel, old carpet in restaurant, old woodwork, needs a facelift or remove “JW”. Staff was amazing!"

"I stayed there 4 days and 3 nights my room wasn't cleaned no new wash clothes or towels the TV was off and on just horrible. The TV needs to be upgraded to a smart TV curtains had holes in them. Very disappointed to be a hotel apart of the Hilton and costly."

"The property had a bad musty smell like wet carpet."

"I love this hotel and have stayed many times. This time, they main lobby and bar/restaurant was under renovations and I couldn't enjoy the ambience for dinner and drinks as I have previously. In spite of the inconvenience to me, the staff were also inconvenienced but they came through with flying colors. From the valet, to front desk, to waiters and bartenders, the entire staff was AWESOME!"

"I did not eat breakfast at the hotel, but I loved that there was an entrance and exit gate around the parking lot."

"Downstairs and lobby were more updated..rooms were not. Had to move to another room because air conditioner had soaked the carpet and smelled terrible. Staff was wonderful and moved us to another room. Not Doubletree fault but the whole 9th floor reeked of pot. Nauseating smell on balcony and in hallway."

"The man working the front was super nice! Clean rooms. Great value for the price."

"It was fine"

"Room 163: the door does not lock. The toilet paper holder is dangling from the wall, which has small divots dug out of it. There is a bit of discoloration around the tub. The staff willingly gave us another room. Inside door latches/chains have been removed and painted over. The room interiors are dimly lit, with walls painted battleship gray except where they've been scarred or patched. Cleanliness is fine. The interior courtyard rooms are surprisingly quiet. Air conditioning works and is not...

"Clean room, Breakfast,parking,staff"

"Great"

"They overbooked and when I arrived I had no room for me and my family, after a been driving for hours to get there"

"We dd not get the beds we payed for and no garbage can or tv remote and nothing in kitchen lights did not work. Could not use pool. Probably the worst place I have been."

"Dirty and smelly. Aweful beds and loud air conditioner."

"Property has just come under new management/ownership. In need of remodeling, For the price ok"