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"Hotel very clean.. staff is excellent... Breakfast was excellent... The only complaint I have put the bottom units\n That lead to the swimming pool.\n I have access to the swimming pool. The air con. Is not strong? And when you put it on the lower settings, the card would not work and water would come on to the floor. Smells like mildew...... Otherwise , the hotel where it got five stars.... good location.... If you like to smoke hookah by the pool.\nExcellent.... Against staff is excellent"

"Pros: Location and the Pool. Walking distance to Waterbom and other amenities in heart of Kuta. Kids lived the pool and the slides. Rooms were clean and neat. Staff was very friendly Cons : Breakfast was a miss. Coffee machines make really bad coffee, brista coffees are not much better. Kids club is paid activity. Had to pay to hire a swimming floatie for my 6 yr old. Probably would not have felt this way if we didn't moved from a different hotel. "

"Everything is close shops restaurants Airport within safe walking distance "

"The check in/out desk was manic. the lines were 5 people deep for all three staff. The room itself was noticeably smaller than it appeared on the website. We booked two family rooms side by side for our group of five. The air-conditioning in one room struggled the entire stay, although the other room was fine. The TVs were very small with no decent channels, and none of them were smart TVs — which really should be standard these days. We stayed during Nyepi Day, and the food/menu was honestly terrible. We paid an exorbitant amount for food that was virtually inedible and ended up spending nearly $100 on instant noodles from the mini-mart inside the hotel just so we had something we could eat. For a hotel marketed with a Western theme, the least they could do is offer food that guests can actually enjoy. The spa was the most expensive spa I have gone to in Bali and the massage left me with more pain than relief. Overall, nice and clean but totally not worth the cost."

"The beach is full of trash"

"Breakfast was great."

"Holiday Inn Resort is more beach front than Express but still clean and nice."

"Family friendly, lots of activities for kids to engage in. "

"We loved our stay in this relatively new hotel. The view over the beach was amazing, the room itself, massive and very nice, huge king bed, bathroom was big also. Best of all, the staff were amazing. Ulan and the breakfast crew as well as the girl that welcomed us on our first day were lovely and friendly, remembered our names and what we were doing each day etc. highly recommend this hotel. "