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"Toothpaste ran out in one night"

"I was given a room that I could hear the traffic, so had problem trying to get to sleep. In the early morning (around 3 to 4 am), I was woken up by loud prayers. Had trouble getting back to bed. Went to Front Desk & request for a change to a quiet room, as I had to stay 4 nights. The staff managed to get me a quiet room. So no problem from the 2nd night onwards. Cynthia, the Manager gave me one free breakfast. Chef Juana & other staff in the Breakfast Room were so nice. They explained the local cuisine & tea, and I enjoyed my breakfast there. "

"The hotel is well maintained, modern, and very comfortable. The bathroom is beautiful, and the bed was great. Breakfast was pleasant—the overall breakfast crew were very attentive and accommodating, and the addition of the egg station was a great touch. I did miss having regular bacon with my eggs, and the fruit seemed a little old on the day I had it. The only downside for me was the location—it’s a bit far from where I needed to go, although it’s conveniently next to a shopping mall. That said, Pondok Indah Mall is still my top go-to mall in Jakarta. Overall, it was a great stay, just slightly too far for my preference."

"Staff are amazing and hotel is lovely. "

"The best of the best "

"The best so far during Jakarta stay..."

"It was the good stay in a very nice hotel "

"Beautiful grand hotel with super attentive staff. Breakfast offerings could be improved and rooms are rather cold even when you set the temperature higher"

"Nice hotel indeed "