Search Hotels Near Kendwa Beach, Zanzibar

"This was a very disappointing experience. I had arrived after a long day of travelling to discover that I had booked the wrong dates and was supposed to arrive the previous day. I always double, triple check the dates when I am booking, but I guess I made a mistake. Once this was realized, I was really hoping the staff would help me resolve this as painlessly as possible. I asked for any kind of break on staying another night, specifically said even $50 off (from $240) would be huge. They responded with a hard no. They made it clear that this was my fault and they had no intention of helping. "Go and check the apps if you want a better price" is what the manager told me. No attempt at all to be empathetic to my situation, with very much a "why should I help you" attitude. I would understand if the place was busy and it was costing them money to give me a break, but it was empty... based on the people I saw, I would estimate they were at 10-15% capacity, tops. In the next 20 minutes after this interaction, I had someone come into my room to "check on the water", then 5 minutes later someone came to "check my bed was made", and then 5 minutes later my wifi cut out! The wifi cut out about 5 times in the night I was there. The beach is also tiny and you will be swarmed with locals trying to sell you stuff. All that being said, other than the manager, the staff was very friendly."

"Lovely stay, nice staff, beautiful gardens "

"Awesome atmosphere. Property is well maintained"

"Beautiful, serene property. Very private. Staff were amazing and went well above and beyond!"

"Perfect "

"They lied for the entire staying! The accommodation's description: "garden view" but all the rooms apart the one with sea view are in total darkness. Even in the day you need the lights on to see! No windows and a constant smell of mold! The room is infested with ants. There are creatures scratching the ceiling. There was never running water and we were given a dirty old bucket to use to wash ourselves and to flush the toilet. Electricity is most of the time unavailable due to constant power cuts but they refuses to turn on the generator because it is too expensive. No hot water. We were told to keep the boiler turned off because it was too expensive. No internet, no air conditioner, no fans since they refuse to turn on the generator. No toiletries, although it states that they will be available. It is a hazard to walk in your room or in the building because there are no emergency lights when the power is off. Practically all they provide is a roof and a bed! We complained every day about every point stated and the answer was always the same: tomorrow it will be resolved. The locals and taxi drivers know the property very well and they say that it's always this way and that all guests complain about the same things. They take advantage of the tourists. While there two couples left straight away and the rest were complaining about the situation every day. I asked about having a compensation due to the continuos issues and he just laughed!"

"Yes"

"10 out of 10 it was perfect. Staff was also very helpful."

"The location! Staff ! Are so amazing "