B&B in Kent

"Hotel has really nice views, plenty of walks along the beach to spend on a sunny day. Spa area is ok, but quite full on the weekend so be prepared :-) Two things that were a little bit of a let-down; for a hotel that prides itself as a spa hotel it should really have shampoo and conditioner in the shower. Especially after pool time. Second thing is that the TV is not smart - just something to keep in mind if you want to chill after a little swim around the pool. Otherwise hotel and amenities are pretty good. "

"Rooms newly refurbished to a smart standard. Dining option felt overpriced for what we got and for what this hotel is really for (night before/ after ferry). Bathrooms could do with extra heating and a heated mirror."

"This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent."

"Room nice. Had booked a twin but Room had a double bed. Took ages to sort out. Went to the spa to relax. Far from relaxing with noisy children screeching and shouting. So very disappointing as we were really looking forward to relaxing in the spa, that was the reason that we booked this particular hotel and not another. Food was nice in bar and good service. Disappointed for what we paid + £10 parking. Combination of the room not being right, and the spa, made for not a great visit."

"No heat in room "

"The water pressure in the shower was very poor. No real pressure."

"Perfect location for the le shuttle"

"Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury."

"Good hotel, much better than our last stay! Barman was excellent. "