Khách sạn Kerrville

"The Hotel is very outdated. Needs new carpet and chairs. There are stains in the carpet and smell misty. "

"It was OK."

"A nightmare hotel. Travelled all over the country and this was the worst hotel I’ve stayed at, outside of Jackson Mississippi. The hotel is old and run down, none of it is renovated (like what is shown in the photos). When I arrived with family we were told 1 of our room reservations was cancelled. the front desk made up some strange excuse that they process peoples cards at 1pm (before check in) EVEN IF they chose to “pay at the property”. I have never heard of this before at any...

"Very clean and very friendly staff"

"The full breakfast menu was very for the goodI. And we always enjoy the indoor pool and hot tub"

"The front desk guy was extremely friendly and kind."

"The coffee wasn't good in the rooms.. there's not a hand rail or bar in the shower to hang on to getting into the shower."

"All was well"

"Best Holiday Inn Express I've been to in a while. It didn't feel like an old hotel with new paint. TV had enough channels to find something good to watch. Air conditioner worked well at dehumidifying. Fridge was clean. With the exception of some details in the bathroom everything felt new. Location is good, not exterior noise. Pool looked nice. Wish there was more water pressure. Ice machine on my floor gave up after day 1, but downstairs was working."

"Everything was fine except for the stained towels and the remote control did not work properly. The back kept falling off even though they tried to keep it together with tape. But... the owners are great and very polite so we will stay there again. Great customer service goes a long way. I didn't complain about anything but I'm sure they would had replaced the remote and given me different towels. Good thing I always pack our own."

"Clean room and good breakfast. Very convenient."

"Great place to stay! Everything you want to see is within walking distance."

"Just the wifi I didn’t have any signal"

"No m cancelaron la reservación "

"The room we paid for was not at all what we expected. The bed was super high, like a giant was to sleep there! Meanwhile, the bathroom toilet and bath were super low, like it was meant for kids only. It seems the soundproofing was not good at all. At midnight, we got woken up by the noise of the people upstairs directly from us. Needless to say, we were not able to get back to sleep. All in all, I guess you get what you pay for."

"Poorly staffed restaurant; they were good though. The room and the building of the room was horrific and in dire need of maintenance and updating. I feel ripped off. The property has much potential, but the rooms *8 of us traveled here* were in poor condition. The footprint/floorplan is excellent but needs major repairs and renovation. My door stuck "

"Nice hotel convenient to main street (less than 1/2 mile). Facility is well-maintained and breakfast was nice. Great outdoor pool."