Khách sạn Keyston

"Ideal location for Bedford. Hotel was clean, friendly staff and breakfast was delicious"

"Fantastic"

"This is like faulty towers where the maintenance man is the bar man etc etc found it v odd to have nowhere to hang clothes not even hooks on back of doors yet you get a luggage holder in a room that barely has room for a chair. Quite amusing really. Aircon doesn’t work and windows rattle in the wind when left open. Nice bed and shower but …"

"Front desk staff were lovely. The hotel itself is very nice, room was a bit run down - missing faucet handle bit, needing a little tlc overall. Sheets seemed clean but I found hair that wasn’t mine around the room. My biggest complaint though isn’t with the hotel itself but instead the restaurant within the hotel. No matter when I called or how many times, they never answered. Not once during my entire stay. Reception tried to connect me - no luck. When I went to the restaurant they told me they...

"Okay"

"Parking behind main building is limited, we got the last space. Unfortunately our twin room was like an outbuilding in the car park and very cold (radiators didn’t work) with a lamp not working and a spot lamp flashing on and off. Reported to staff and they put an electric radiator in the room which took the chill off. They said they’d have to get an electrician out re the lighting problems. In the morning we could see that one of the windows didn’t close properly which would have contributed to...

"Great location and good room although floors very creaky. Bathroom good and restaurant ok. "

"Very friendly, helpful staff. Lovely venue, good facilties. Clean, well maintained. Great free coffee, filtered water Amazing eco-friendly schemes. Would definitely go back if I was in the area"

"Room was dirty , hairs in the bedroom and bathroom ."

"The room was so tastefully decorated, the bed was incredibly comfy. Dan was so helpful and very communicative. I’d definitely stay again and recommend it to others. "

"Disgraceful! Didn’t stay as there was no one at the property at 9:15pm arrival. Tried phoning them throughout the day to confirm and left voicemails. Zero response. 12:30 now next day still zero response. At 10pm a random guy pulled into the car park and asked if I was lost. He then offered me to stay in his home. Whole experience was dodgy. I booked and stayed elsewhere in the area later. "

"Room was nice and good facilities. Sky TV was a bonus. "

"Very bad experience. It's not a 4 starts hotel, it's just an overpriced AirBnB, no breakfast, no services at all. Also rude staff who didn't provide any info about the property and surroundings. The check-in consisted in a rude woman who handed the key, rushed us into the room and left. They didn't even provide the wifi password. This is not the way to treat guests. To avoid at all costs, despite the beautiful location."

"Very friendly and helpful staff "