"Overall was an amazing stay. Staff are friendly and the property is well kept. Our ocean view pool villa was just what we wanted.
Only 2 things that drop the rating to 4 stars instead of 5
1) wait time to get some items from housekeeping took almost 1hr (just 2 beach towels) - other services like calling a buggy or room service was very prompt and speedy
2) there was a wedding but the notification did not mention anything about loud music from the restaurant. (Only mentioned loud noise from a firework show at 1030pm - which was fine as we expected it) It went on for about 3 hrs. We could here all the music and lyrics clearly from our villa. We understand it is a wedding and a happy occassion but was not expecting the music (if any) to be that loud. If we knew we would have made arrangements to go out to town that night. It did ruin our night and was very unpleasant. We also could barely hear the TV with the music playing. We were about 3 or 4 villa ls away from the Star restaurant where the wedding was held
Front office staff was nice and offered an apology meal but it doesnt amount to the 1 night value we lost to enjoy our night and villa.
Hopefully the next wedding wont effect the next guests
Other than that..amaIng property, great views and nice staff"
"Nice hotel near Lamai beach, which is a more laid back part of the island. There were plenty of restaurants to choose from, but not a lot o shopping choices.
The pool area is nice area to lounge, overlooking the beach.
The breakfast buffet for an additional $11 was a good deal for what you get - a variety of Western & Asian cuisine that was so delicious.
The professional staff are friendly, welcoming & accommodating."