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"Horrible experience staying at this place. I need refund!"

"I booked two single beds but they gave one double bed and i paid online and they asked again for money i showed online booking and i spoke with them after it sorted"

"Booked for three days but left after the first night. Horrible staff that said that they dont even have listings on Expedia and that we would have to pay cash , luckily we got hold of the manager who confirmed that we indeed had a booking and that we already had paid. The major issue was the cleaniness of the room. Everything stank and there were stains on pillows, matress etc. Bathroom was also disgusting. The only positive thing was that it is located in a safe area of Islamabad that is close...

"The stuffs are very, very rude and they are not honest on their work."

"They handed over the family to a 2nd party and 2nd party handed over to 3rd one with extreme poor facilities. 0/5 overall don’t book with them. "

"It was so embarrassing that hotel didn’t honor the confirmed reservation and denied receiving payment. We had to make another payment. I must get full credit from HITELS.COM "