Khách sạn Kimpton

"very clean ,large room "

"This is poorly cleaned.I found some under wear from a previous customer left in the room looking dirty and horibly left.after the bed looked changed and shinny. This is embarrasing and made me feel sick and horrible. I complained but my room was not changed, the underwear was taken away but nothing else was done.never seen this before,disturbing scene indeed"

"The rooms are abit dated and could do with a refurb and tele in room we stayed in was very dated "

"I was nervous about this property having booked in a rush and not having read reviews. However upon arrival I found it easy to park and a lovely entrance with beautiful character features. The ladies in reception were friendly and welcoming and they upgraded me to a superior room which I was very pleased with. The room was fantastic with lovely comfortable bed, large tv and walk in rainfall shower. It was overall very clean but some dust around bedframe. The only thing I’d have changed was the...

"Reception staff pleasant and professional. Room.clean"

"Clean, simple space, walk to train, friendly staff."

"Close to airport "

"Lovely hotel. Especially the staff. Great price. Walking distance to restaurants."

"Very good for the price, helpful staff, good breakfast. Noisy until midnight but good to see the pub busy."

"Good room but very noisy extractor fan in bathroom. However, great location and loads of choices for quick eating in the food hall "

"ok for the night cheaper than close alternatives easy to find breakfast is toast and cereal and nice coffee all provided free 6am till 10am which is a nice touch matress not great but not bad either nice shower over small bath but bath is useable reception is brilliant and friendly and very quick to book in a few workmen using as a local base but all were chatty and friendly there is a pub next door 30 second walk food expensive but ok overall well worth a stay if you are tired for the night in...

"Nice room, clean plenty of towels, warm Shower controls a bit stiff"

"Clean room but cold and have to get ac on high due to old building. Nice staff. Some stuff like bathroom door not clothing and sink difficult to drain could improve by better building maintaince. Good price and location. "

"Just stayed for one night. Staff were very friendly and welcoming. The bedroom was great. Happy to recommend."

"Check-in was fine, but the leisure facilities were a letdown. The pool was cold, the jacuzzi didn’t work, and the steam room was out of order. Lockers were unreliable and needed a £1 coin, which is odd for a card-only facility. The saunas are segregated and located in the changing rooms, which isn’t ideal for a couples stay. The male sauna also smelled strongly of urinals. We left almost immediately. At least we weren’t charged. We booked an Executive room, but it didn’t feel like one. The...

"Was ok"

"This was a perfect place to stay before visiting Harry Potter Studio tour, we had a large family room and the staff were super friendly and helpful, was so pleased with the service. We had a swim in the morning and had the pool to ourselves."