4/10 - Kém
Andrew
02/03/2026
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel has the potential to be a lovely experience, but due to years of neglect, the place feels unkempt.
Elevator is out of order, and there is no bell boy to assist. This resort is very large and requires a lot of walking and stairs, which is inconvenient with luggage.
Litter was not cleaned. The same garbage stayed for days at the bottom of the stairwell. The floors are clearly not swept often, and cleaned even less.
The pool was alright, but about half of it has stagnant water which is also not cleaned of debris. The fountain in the pool area is also out of order, and the swim up bar is not in order and is actually crumbling.
Room service is also lacking. We had to ask for fresh towels and coffee cups, as these were not provided upon room ‘cleaning’.
Our door to our room was somewhat broken, as the latch didn’t function. It had to be locked to close.
Our bathroom door simply didn’t close at all, so hopefully if you’re staying here you are VERY close with your roommate.
Staff were also generally unfriendly and unhelpful, but did the bare minimum.
Overall, we were displeased with our stay given the price, but the location is good.
Hotel should consider employing staff to care for the surrounding area as well, as there is garbage everywhere.
Andrew
Lưu trú 5 đêm vào Tháng 2, 2026
