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Hotel Best Inn

3.0 star property
Hotel with a 24-hour front desk, steps from New Market

Choose dates to view prices

Photo gallery for Hotel Best Inn

Reception
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Minibar, in-room safe, rollaway beds, free WiFi
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels
Family Room | Minibar, in-room safe, rollaway beds, free WiFi
Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

3.6 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Economy Room

Highlights

Fireplace
Air conditioning
Fridge
LCD TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 12 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, rollaway beds, free WiFi

Family Room

Highlights

Separate sitting area
Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Ceiling fan
2 bedrooms
  • 18 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room, 1 Double Bed, Smoking, City View

Deluxe Twin Room, 1 Double Bed, Smoking, City View | Bathroom | Shower, free toiletries, hair dryer, towels

Deluxe Twin Room, 1 Double Bed, Smoking, City View

Highlights

Separate sitting area
Fireplace
Air conditioning
Fridge
LCD TV
Ceiling fan
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Fireplace
Air conditioning
Fridge
LCD TV
Ceiling fan
Private bathroom
Minibar
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
6A,S.N. Banarjee Road above amina rest., 3rd floor ,futani chambergate2 NewMarket, Kolkata, West Bengal, 700087

Getting around

  • Kolkata Eden Gardens Station - 3 min drive
  • Esplanade Station - 5 min walk
  • Kolkata (CCU-Netaji Subhash Chandra Bose Intl.) - 46 min drive

About this property

Hotel Best Inn

Hotel near New Market
Consider a stay at Hotel Best Inn and take advantage of a free daily manager's reception, a library and dry cleaning/laundry services. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Bike hire, airport pick-up service (surcharge) and concierge services
  • A 24-hour front desk, tour/ticket information and free newspapers
  • Coffee/tea in reception, a front desk safe and luggage storage
Room features
All guest rooms at Hotel Best Inn offer thoughtful touches, such as 24-hour room service and fireplaces, as well as amenities, such as free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, ceiling fans and daily housekeeping

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 11:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
This property's policy is to only accept bookings from citizens or residents of India
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for in-room wired Internet: INR 100 per night (rates may vary)
  • Airport shuttle fee: INR 550 per vehicle
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Hotel Best Inn Kolkata
Best Kolkata
Hotel Best Inn Hotel
Hotel Best Inn Kolkata
Hotel Best Inn Hotel Kolkata

Frequently asked questions

Is Hotel Best Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Best Inn?

This property doesn't offer parking.

What time is check-in at Hotel Best Inn?

Check-in start time: 11 AM; check-in end time: 11:30 AM.

What time is check-out at Hotel Best Inn?

Checkout is at 11:30 AM.

Does Hotel Best Inn provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of INR 550 per vehicle applies.

Where is Hotel Best Inn located?

Located in Dharmatala, this hotel is within a 5-minute walk of New Market, Metropolitan Building and Maidan. Jain Temple - Kolkata and Sudder Street are also within 10 minutes. Esplanade Station is 5 minutes by foot and Chandni Chowk Station is 7 minutes.

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Hotel Best Inn Reviews

Reviews

3.6
Rating 10 - Excellent. 0 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 4 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 18 out of 29 reviews

3.8/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not very clean. Staff was sleepy and didn’t respond well to our phone calls. No toilet paper. No elevator to take us to the hotel on the third floor. Definitely not worth the money we paid for.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why ORBITZ posts this hotel, I have no idea. The room was unhealthy, horrible rotten smell, bathroom was very unclean and drops of bad water dropped from a black hole of the ceiling. No one in our family could use the bathroom. Most of the time we spent outside and tried to leave this Hotel as soon as possible. This Hotel is not habitable and sick
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018

2/10 Terrible

Mrs. Tabassum

Disliked: Property conditions & facilities

My voucher did not work

I've purchased on this hotel one day before my arrival to Kolkata. After my arrival in Kolkata I went to the hotel from Airport. Then I showed them my Hotel Voucher. They said "Your reservation had been cancelled. You can't stay at our hotel or you've to pay now if you want to stay here". What kind of joke is this? I confirmed my room one day before my arrival. If the room had cancelled why don't you notified me? I want my refund, because they did not allow to stay their hotel. I'm eagerly waiting for your feedback.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY BAD HOTEL, OLD BUILDING WITHOUT ANY MSINTENANCE
Stayed 4 nights in Dec 2018

2/10 Terrible

Sk. Mahmud

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Dirty
Stayed 2 nights in Oct 2018

4/10 Poor

kohki

Disliked: Staff & service

二度と泊まらない

チェックイン時にACが壊れていると言われ、キャンセルもHotels.comで支払済みだと不可能と言われました。そしてファミリー用の部屋ならACもあるし空いてると言われたので代わりにそちらに入ることになったのですが、600ルピーのエクストラチャージを示され、他に手も無いので頷いたら実際には660Rs取られました。この60Rsに関して聞いたら、大した額ではないだろうと鼻で笑われ説明はされませんでした。 また頼んだディナーは1時間遅れ、滞在中に他の客に部屋を見せるためと言って部屋に入られ、チェックアウト時間の1時間前に後がつかえてるから早く出てくれないかと急かされました。 これだけ迷惑をかけておきながらチェックアウト後、荷物を数時間預かってもらった時もチップをせびってくる厚顔さで辟易しました。 あとは入口が地上4階にあり、エレベーターはなく、誰も手伝ってくれないので大荷物だと相当厳しいと思います。

8/10 Good

Ariful

Liked: Cleanliness, staff & service, property conditions & facilities
All the facilities are good except the room size and there is no lift as the hotel is on 3rd floor.

2/10 Terrible

hasan, dhaka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

so bad experience

i never stay here again
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

When to the hotel after confirmed booking, they said there is no room left, when i checked the internet it showed still there were 2 vacant room. And the person who was in the reception is very unprofessional. and there is no lift , have to walk 3 floors to goto the hotel.
Stayed 1 night in Sep 2017

2/10 Terrible

Syed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Hotel

Wrost hotel experience. Not suitable for couple & elder person. 3rd floor but approx. 50 feet high, no lift. Room was too small & water was falling continuesly from roof, wet floor, no hot water, broken door lock.
Stayed 2 nights in Aug 2017

6/10 Okay

Zulfiqar

Disliked: Cleanliness

I am Not Likely to Stay again There

That is Good
Stayed 5 nights in Aug 2017

2/10 Terrible

ssain & Monjila, Europe & Asia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Best Inn, from Hell

This hotel has no elevator and despite my wife being ill and unable to climb the top floor, on the 8 floor. The Manager (Mr Mohamad Khan) promised and promised to move us down to 3 floor, but he just kept lying every day and never moved us from the 8 floor. The staff were imtitating, not helpful, room was just ok, the Bathroom was not the best, no view as promised and was (Not) worth all the money we paid. Breakfast was very, very bad and only 1 bananna, some bread and 1 cup of tea and that is all. I/we would not recomend this hotel and the manager (Mr Mohamad Khan) is no good and a liar and should be replaced, by someone more professional and customer minded.. This hotel was expencive and was very bad for the money and service we recieved and we had to leave earlier than we expected, even do we lost the money for the days we didnt stay here. We should have stayed a week, but left before our time.
Stayed 6 nights in Jul 2017

2/10 Terrible

Very poor, Tripura

Poor

Rooms are dirty, unhigenic. very very poor rooms. never go there. no left in the hotel. blankets are very very very dirty, you can't sleep there for a micro miny second....very poor experince.

2/10 Terrible

Sanjay , Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disrespectful

Expedia should not offer this hotel to anyone. Hotel did not have a room even though the booking was done 2 weeks in advance!!!

2/10 Terrible

kla, bkk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

feeling fail.

bad reception greeting. bad A/C not feel any cool but another room we walk pass....it's so cool !!!! feel not happy with this hotel. and i download offline map from Google.... its wrong position!!!! We have to walk so farrrrrrrrr.!!!!!

2/10 Terrible

kla, bkk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed

really disappointed because bad joking from reception staff.... he welcome us with this word"..... no room .... " but i already booking and paid full money. that's not good to do with us. hotel on 4th floor!!!! OMG

2/10 Terrible

SATO, 日本　山形

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

怖いホテル

　駅で黄色いタクシー予約チケットを買うため行列に並ぶ、窓口でホテルの地図を渡し場所を確認して距離を積算し102ルビー・110ルビーを渡しつり銭を待つがつり銭を出す気配が無い後ろのお客がどけよと言う感じしょうがなくつり銭をもらわずタクシー乗り場へ、すぐにタクシーに乗車しホテルに向かうが途中で道の端に停車チケットはここまで、ホテルまでは50ルビーかかると言うメーターを見たら45ルビーここでひと悶着、相棒と50ルビー出すかと再出発、ホテル近くで道端の男にホテルの場所確認しているよう地図を見せても判らないホテルの電話番号を伝えたが電話を持っていない、道端の男が電話していた内容不明、運転手に伝え再々出発やっとホテル到着、ホテルは小さい入り口の三階(実際4階ぐらいある)にある看板発見エレベーターないのと、入り口に訪ねるがホテルは無いよと返事、予約しているのにおかしい、しつこく言われる、階段の折り返すところに又男部屋ないよ、二階登ったところに又男しつこく部屋ないよ、相棒がかまわず三階に登りフロント確認し私に呼びかけるまずは一安心、タクシー運転手・道端の男・ホテル前の四人の男皆詐欺師グループか、フロントに実際の事を伝えるが全然話にのらない、ただ笑っているだけお前らも詐欺師集団の一味か女性だったら本当に怖いホテルだ。

2/10 Terrible

Shibu prasad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall the hotel is not good

6/10 Okay

M ABDUL

Disliked: Property conditions & facilities, room comfort

8/10 Good

Venkanna choudary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to market

It was good

2/10 Terrible

ALEKSANDR

Disliked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

MD SIFAT UDDIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

MAXIM, Yekaterinburg

Disliked: Cleanliness, property conditions & facilities

Good by location

Good location, near metro station. Poor service, but you can ask for anything that you need.