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"It is sad to see a hotel decline as this Novotel has. I have been staying here each year for about the past 4 or 5 years and steadily see services and quality go down but the prices increase! Where do I start: Reception - some (read very few)staff were good - others just rude and very inattentive. For example, I called four times as the remote for the TV did not work properly. They answered the first two times then the following two times just hung up. I could not get the TV to turn off so I ended up having to sleep the first night with the TV on and sound muted ... not ideal. The following day I went to reception to explain and finally they swapped out the remote. Air conditioning just didn't work and I had to resort to having the window open 24 x 7. Lots of street noise !! I was on the executive floor which used to have a complimentary bar which was topped up each day. Now you get a (very) cut down version when on check in and that's it. No top up. The "business centre" in the lobby - printer didn't work, and I ended up having to get my one page on to a USB stick and reception printed it. If you have dined there over the last few years, the menu really has not changed, My room wasn't cleaned the first day and I had to request it to be done. Also there is a large water stain on the wall. The room looked like it really needed to be updated or at least dep cleaned. Will I stay there again next year? I don't really know. I know there are far better places at better prices"

"A decent 3 star hotel in good location with poor breakfast , internet in the room kept dropping every 5 minutes they asked me to pay extra to get better internet 😮. "

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"Breakfast was not good, May be for polish people"

"Simply superb and wonderful. If I get a chance to visit Poznan again this place will surely be my priority for stay. 10/10."

"Friendly and helpful staff. Ideally located. Great breakfast."

"Great place to stay , close to everything, staff were helpful ! Rate is good , resto menu is good . Amenities good .!"

"The room was of excellent standard, clean and well furnished "

"Great breakfast, pool and sauna facilities were excellent and location was good to, highly recommend "