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V'la Heritage Hotel Kuala Lumpur

3.0 star property
Hotel with a 24-hour front desk, a quick walk to Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for V'la Heritage Hotel Kuala Lumpur

Front of property
Front of property
Dining
Reception
Shower, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 1 Double & 1 Single Bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Family Room, 1 Double & 1 Single Bed

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Wardrobe
Laptop workspace
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
21 Jalan Berangan off Jalan Changkat, Bukit Bintang, Kuala Lumpur, 55100

Getting around

  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

About this property

V'la Heritage Hotel Kuala Lumpur

Hotel near Pavilion Kuala Lumpur
Located close to Kuala Lumpur Tower and Berjaya Times Square, V'la Heritage Hotel Kuala Lumpur provides an art gallery on-site, a shopping centre on-site and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Additional perks include:
  • Continental breakfast (surcharge), self-parking (surcharge) and free newspapers
  • Tour/ticket information, a lift and luggage storage
  • A TV in reception, multilingual staff and a 24-hour front desk
Room features
All guest rooms at V'la Heritage Hotel Kuala Lumpur boast comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • LCD TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MYR 5 for adults and MYR 5 for children
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 40.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 5 for adults and from MYR 5 for children
  • Self-parking fee: MYR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

V'La Heritage
V'La Heritage Hotel
V'La Heritage Hotel Kuala Lumpur
V'La Heritage Kuala Lumpur
V’la Heritage Hotel
V’la Heritage Kuala Lumpur
V’la Heritage
V’la Heritage Hotel Kuala Lumpur
V'la Heritage Kuala Lumpur
V'la Heritage Hotel Kuala Lumpur Hotel
V'la Heritage Hotel Kuala Lumpur Kuala Lumpur
V'la Heritage Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is V'la Heritage Hotel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at V'la Heritage Hotel Kuala Lumpur?

Self-parking is available for MYR 10 per day.

What time is check-in at V'la Heritage Hotel Kuala Lumpur?

Check-in start time: 2 PM; check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at V'la Heritage Hotel Kuala Lumpur?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is V'la Heritage Hotel Kuala Lumpur located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. Kuala Lumpur Tower and KLCC Park are also within 1 mi (2 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 6 minutes.

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V'la Heritage Hotel Kuala Lumpur Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 132 reviews
Rating 8 - Good. 36 out of 132 reviews
Rating 6 - Okay. 48 out of 132 reviews
Rating 4 - Poor. 18 out of 132 reviews
Rating 2 - Terrible. 15 out of 132 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all and a lot of insects
Stayed 1 night in Oct 2019

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Staff & service, room comfort

Basic backpacker style hotel

Basic backpacker style hotel, rite in the heat of party town... clean and tidy enough, but not super comfortable... ok for a one night crash pad
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stained sheets and towels.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Staff & service

Not recommendable...

No internet connection for each room.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Not suitable for work travel. Good for party place

Please treat this comment as information: I wish I knew before I booked This hotel is not suitable for someone who is looking for a quiet and peaceful sleep at night. It is next to the bars and clubs. Nights can be very noisy and uncomfortable. If you are looking for a party place and don't mind a noisy neighbourhood then it is perfect. Location of the hotel is good, close to many restaurants(budget/local) and malls Rates are cheap. Rooms are okay for the price. Things that are not good Internet signals were not reaching in my room TV had only 2 English channels and the sound of those channels dropped after two days. TV screen smaller than my "laptop" Congested room

4/10 Poor

li mei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

較舊的裝潢，很像古老的旅館

沒安全感，床單棉被髒有異味
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

2/10 Terrible

bonnir, 台北

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
房子有潮濕味 煙味 床墊還有殘留血跡真的是要好好整理一下 牆壁都發霉了 櫃子床舊無所謂 至少要乾淨 我常出國也都走背包客 真的第一次住到整晚都睡不安穩的飯店 甚至要戴口罩睡覺
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buena relación precio calidad

Stayed 4 nights in Aug 2017

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Jo, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort

Rats!! Worn out hotel

There's rat run beside the staircase..We have booked 2 standard rooms but 2 rooms bed got bugs, old pillows, wall paint drop off..Then we request for Deluxe room but still towel got stain, shower soap bitten by rat, tissue roll not enough..Banned for this hotel, no more next time!!
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

Cheap but no sleep

We stayed over Saturday to Monday and the noise from the bar kept us awake even though we had earplugs. Wifi and breakfast were okay. Sheets were kind of dirty. We should have checked more carefully, the area wasn't what we expected: lots of bars and rats and all in all the area looked sketchy.
Stayed 2 nights in Jul 2017

10/10 Excellent

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Tan

Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jun 2017

8/10 Good

Ruben, Philippines

Liked: Cleanliness, staff & service, room comfort

Needs some replacement and repaint

This is the fourth time to book in the hotel and I always requested a specific room in the GF. But seems there is a need to repaint a portion of the wall that looks not good. Towels likewise need to replace. One towel provided to me shows some holes already. The bad part of my stay this time the foot towel was unchanged and it seems used for many times since both parts looks untidy.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very basic friendly staff

Room very basic with no windows which was a bit claustrophobic. Air con worked. Smelt damp but overall clean. Good that bfast was included. Staff friendly an helpful.

6/10 Okay

Verified traveller

Not expecting much with the price paid, room is generally clean and has all the basics

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally different from what they advertise!!

I feel quite cheated by the picture. Judging from the garden picture that they put up online, people will think that it is a quiet place but actually it is surrounded by pubs. It is so noisy at night to the point that I can't sleep. The service is poor too. No housekeeping for the period of 6 night stay there at all. For breakfast, every single morning I have to wait for the staff to check with the counter if I can have the breakfast although my package include breakfast. The worst is on the last day of stay, they said I am not entitled for breakfast. They have a poor system to manage their hotel.